Sales Development Representative

Slide; Westport (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k)

Generous PTO and holidays

Professional development

Job summary

Slide, a security-first BCDR company for MSPs, is hiring a Sales Development Representative in Westport, CT. You’ll be the first contact for MSPs, researching leads, engaging through email, phone and social channels, and qualifying opportunities to set discovery meetings for the sales team.

We value 2+ years in client-facing roles, strong written and verbal communication, and a proactive, curious learner mindset.

Qualifications

• 2+ years in customer service or another client-facing role.
• Excellent written and verbal communication skills.
• Curiosity and willingness to learn about MSPs, backup, and cybersecurity.
• Strong organizational skills and attention to detail.

Responsibilities

• Research potential MSP leads and target accounts within our ideal customer profile.
• Use a multi-channel approach (email, phone, social, etc.) to prospect and engage with decision-makers.
• Craft personalized outreach messages highlighting Slide’s BCDR value.
• Qualify leads to ensure a good fit for our solutions.
• Schedule discovery calls for the sales team and share context.
• Maintain records of activities in HubSpot.
• Collaborate with sales and marketing to optimize outreach strategies.
• Stay informed about industry trends and competitive offerings.
• Continuously strive to improve sales skills through training.

Skills

Customer service experience

Excellent communication

Prospecting

Multi-channel outreach

Tools

HubSpot

CRM software

AI tools

Job description

About Slide

Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch, from a clean-room code base, free from legacy technical debt, to deliver the MSP-centric backup and recovery platform of the future. By focusing on security, performance, and simplicity, Slide provides a powerful, cost-effective, and easy-to-use solution that ensures MSPs can protect their clients’ data without the constraints of outdated technology and restrictive pricing models.

About Slide

Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch, from a clean-room code base, free from legacy technical debt, to deliver the MSP-centric backup and recovery platform of the future. By focusing on security, performance, and simplicity, Slide provides a powerful, cost-effective, and easy-to-use solution that ensures MSPs can protect their clients’ data without the constraints of outdated technology and restrictive pricing models.

Job Description

Location: On-site in Westport, CT

As a Sales Development Representative at Slide, you’ll be the first point of contact for Managed Service Providers (MSPs) exploring a better approach to backup and disaster recovery. You’ll research, engage, and qualify prospective partners through phone, email, and social channels, then schedule discovery meetings for our Sales Representatives. This is an excellent opportunity for a motivated, early-career professional looking to launch or accelerate a career in B2B technology sales.

Responsibilities

• Conduct research to identify potential leads and target MSP accounts within our ideal customer profile.
• Use a multi-channel approach (email, phone, social media, etc.) to prospect and engage with decision-makers.
• Craft personalized and compelling outreach messages that resonate with MSP owners and technical decision-makers and highlight the value of Slide’s BCDR platform.
• Qualify leads based on established criteria, ensuring they are a good fit for our solutions.
• Schedule discovery calls for our Sales Representatives and share prospect context and notes to ensure a smooth handoff and partner experience.
• Maintain accurate and up-to-date records of all sales activities and prospect interactions in HubSpot.
• Use AI and modern sales tools to research accounts, personalize outreach, and work more efficiently.
• Collaborate closely with the sales and marketing teams to optimize outreach strategies and improve lead quality.
• Stay informed about industry trends, competitor activities, and our product offerings.
• Continuously strive to improve sales skills and knowledge through training and feedback.

What we’re looking for

• At least 2 years of experience in customer service or another client-facing role, with a proven ability to build rapport and handle conversations with confidence.
• Prior sales experience is a plus, but not required.
• Excellent written and verbal communication skills, with the ability to explain ideas clearly and concisely.
• Curiosity and a willingness to learn about MSPs, backup, and cybersecurity. No technical background required.
• Strong organizational skills and attention to detail.
• A highly motivated, proactive, and results-driven individual with a positive attitude.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable with technology and quick to learn new tools, including CRM systems and sales platforms.
• Uses AI tools regularly, at work or in everyday life, and is excited to apply them in a sales role.
• Ability to work on-site at our Westport, CT headquarters.

Benefits

• Comprehensive health, dental, and vision coverage.
• Paid Time Off: Generous paid time off and holiday schedule.
• Retirement Plan: 401(k)
• Professional Development: Opportunities for training and professional growth.
• The opportunity to do your life’s work in a dynamic and creative environment with like-minded individuals.

Compensation Range: $40K - $50K