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Join a dynamic and innovative team as a Sales Development Representative, where you will play a pivotal role in driving customer acquisition for cutting-edge point-of-sale solutions tailored for the retail beverage alcohol industry. This exciting position offers the opportunity to engage with prospective customers, assess their needs, and guide them through the sales funnel, all while collaborating closely with a dedicated RevOps team. If you're a motivated individual with a passion for sales and a desire to make a significant impact, this role is perfect for you. Become a part of a company that values its employees and strives for excellence every day!
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Apply locations Remote - USA time type Full time posted on Posted 17 Days Ago job requisition id R40549
Job Description:
Sales Development Representative
Innovative Computer Solutions - Jonas Software
Remote - USA
$55k Base + Commission + Bonus
ICS powers one of the leading point-of-sale software and e-commerce solutions for the retail wine and spirits industry. We are searching for a highly motivated, confident Sales Development Representative with perseverance and a drive for results. The Sales Development Representative (SDR) plays a crucial role in the customer acquisition process, working closely with the RevOps team to identify, qualify, and nurture leads for WineSuite products. They engage with prospective customers who have interacted with marketing campaigns, assessing their needs and guiding them through the initial stages of the sales funnel, bolstered by their own prospecting efforts.
Key Responsibilities:
Lead Identification and Qualification:
Identify target prospects for specific marketing campaigns, leveraging existing customer data, targeted account lists, and insights from case studies.
Engage with inbound leads generated through various marketing channels, including website form fills, landing page interactions, and calls into the Interactive Voice Response (IVR) system.
Qualify Marketing Qualified Leads (MQLs) generated from marketing campaigns, determining their potential fit for WineSuite products based on factors like business size, POS system, and interest in specific product features (e.g., e-commerce integration, payment management, data extracts).
Schedule product demos for qualified leads with Sales, showcasing the value proposition of WineSuite products like WinePOS and WineFetch.
Gather information from potential customers regarding their existing POS system, number of registers, current payment processor, and any specific pain points or challenges they are facing.
Nurturing and Engagement:
Work to establish footprint with prospective new customers by leveraging sales + marketing collateral along with targeted territory plans to convert leads to SQLs.
Nurture new prospects who have expressed interest in WineSuite products by actively engaging with them through email, phone calls, and other communication channels.
Develop a deep understanding of WineSuite's product offerings and their respective value propositions to effectively communicate the benefits to potential customers.
Stay informed about industry trends and competitor offerings to effectively position WineSuite products in the market.
Handoff and Collaboration:
Hand off qualified Sales Qualified Leads (SQLs) to Account Executives, providing them with comprehensive information about the lead's needs, pain points, and potential fit for specific WineSuite products.
Collaborate with the RevOps team to ensure a smooth transition of leads through the sales funnel, participating in internal alignment meetings to discuss progress, challenges, and strategies for maximizing conversion rates.
Key Skills and Qualifications:
Excellent Communication Skills: Strong verbal and written communication skills are essential for effectively engaging with prospective customers and communicating product value.
Sales Acumen: A solid understanding of the sales process, including lead generation, qualification, and nurturing, is crucial for successfully guiding leads through the initial stages of the customer journey.
Industry Knowledge: Familiarity with the retail beverage alcohol industry, including common POS systems, payment processors, and industry trends, is highly desirable for understanding customer needs and pain points.
Performance Metrics:
Number of MQLs qualified and converted to SQLs.
Number of product demos scheduled and conducted.
Amount of Pipeline Generated (Opp Gross Value).
Amount of Business Closed.
Lead engagement metrics (e.g., email open rates, phone call conversion rates).
Feedback from Account Executives on the quality of leads handed off.
Compensation Package:
Account Executives are paid a Base Salary plus commissions based on monthly sales, as well as a generous benefits package that includes Health, Dental, and Supplemental Insurance, 401K, and 4 weeks total PTO.
About Innovative Computer Solutions:
For over 40 years, Innovative Computer Solutions has served the retail beverage alcohol industry as a trusted, proven, and scalable solutions provider. Our solutions were built from the ground up to serve the specific needs of wine and liquor stores. Our core product, WinePOS, provides Point of Sale, Inventory, Purchasing and Reporting solutions for retailers across the United States. ICS is an operating unit of Jonas Software.
About Us:
At Wine POS we have long realized that our greatest asset is our employee base. As such, we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Wine POS to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Wine POS we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!!
Wine POS is an Equal Opportunity Employer.