Sales Development Representative

Critical Control; Sacramento (CA); Remote; USD 52,000 - 75,000; Full time

Job summary

Join a rapidly growing disaster recovery company as an Appointment Setter, where you will drive growth through lead generation and appointment setting in a dynamic and fast-paced environment. With a focus on results and continuous improvement, this role offers a demanding but rewarding opportunity for ambitious individuals looking to make a significant impact.

Benefits

Employer-sponsored medical, dental, vision coverage

Personal wellness program

Paid holidays, vacation, and sick time

Company-provided phone, laptop, and apparel

Company vehicle (Dependent on position)

Qualifications

• Minimum 2 years in sales, tele-sales, or telemarketing roles.
• Strong communication and technology skills required.

Responsibilities

• Book 2-3 daily appointments with B2B decision-makers.
• Make 100+ outbound calls per day.

Skills

Communication Skills

Resilience

Self-Motivation

Problem-Solving

Time Management

Tools

Google Suite

Hubspot

Job description

Type: Full-Time, Permanent, Direct Hire

Location: 100% Fully Remote

Reports to: Director of Sales

Travel: Less than 20%

• Please ensure you read through the entire job posting to better understand the work model, expectations, requirements, location, compensation and qualification requirements for this role. *** Who We Are:
  
  

We're not your average restoration company. We're a fast-growing team hellbent on disrupting this outdated industry with custom technology, ruthless efficiency, and uncompromising customer service. Mediocrity has no place here - we're obsessed with constant improvement and delivering an experience that leaves competitors in the dust. Critical Control is a family-owned disaster recovery company based in Petaluma, CA, with a CAT team serving clients nationwide. We handle everything from water damage to large-scale fire losses for homeowners, businesses, governments, and Fortune 500 companies who trust us to get it right, fast.

We're expanding rapidly with offices in Petaluma and Sacramento, CA. This team is built on high achievers with even higher standards. We care deeply about our clients and each other - and we want to win. If you're hungry, ready to work long hours, and thrive on being challenged every single day, apply now. If you're looking for easy, keep scrolling.

Position Summary:

What You'll Be Doing

As an Appointment Setter, you'll be on the front lines of our expansion, directly driving growth by generating leads and setting high-quality appointments with key decision-makers in the B2B space. This role is a mix of strategy, tenacity, and hustle—ideal for someone who loves to talk, educate, and win.

Key Responsibilities

• Book 2-3 daily appointments with qualified B2B decision-makers for our high-ticket services.
• Make 100+ outbound calls per day to potential clients—strategically and persistently.
• Build excitement and educate prospects on our services and value proposition.
• Create meaningful connections by building trust and sparking genuine interest.
• Think fast and problem-solve to bypass gatekeepers and secure decision-maker access.
• Maintain detailed CRM records while balancing multi-tasking during live calls.
• Participate in an on-call rotation 1-2 weeks per month to support urgent client needs.
  
  

What It Takes to Win Here

• You're obsessed with results, and no is just the beginning of a conversation.
• You love fast-paced environments and adapt quickly to change.
• You're coachable, accountable, and willing to put in the hours it takes to win.
• You bring energy, resilience, and sharp thinking to every conversation.
• You're flexible and thrive in a rapidly evolving startup culture.
  
  

Why Join Us?

• You'll play a pivotal role in a company that's rewriting the rules of an entire industry.
• You'll work with a team that demands greatness—and helps you achieve it.
• You'll be part of a culture that values transparency, grit, and no excuses.
• Massive growth opportunities as we scale and expand into new markets.
  
  

️ This Role Isn't for Everyone

We're serious about growth—and that means this job is demanding. Long hours, tough goals, and constant evolution. But for the right person? It's a chance to be part of something big.

Only apply if you're ready to invest the energy and chase excellence.

Requirements

• A minimum of 2 years of sales, tele-sales, telemarketing or in a similar role that required calling experience
• Success in this role requires strong communication skills, excellent technology skills, resilience, self-motivation, grit, and passion for our mission
• Ability to manage multiple priorities within a fast-paced environment
• Strong judgment skills to make sound business decisions
• Proficient in Google Suite and Hubspot
• Consent to a pre-employment background check
  
  

Benefits

Benefits:

• Employer-sponsored medical, dental, vision coverage
• Personal wellness program
• Paid holidays, vacation, and sick time
  
  

Learning & Development:

• High growth potential as we grow
• E-learning training courses and Career pathing support
• Company-sponsored leadership and mentoring program
  
  

Other Perks:

• No micro-management
• Culture immersion events
• Company provided phone, laptop, and apparel
• Company vehicle (Dependent on position)
  
  

As a national employer, we consider numerous factors when determining compensation, including the specific job responsibilities, your geographical location, and your level of experience. For this role, we estimate a target pay range and budget of [Expected OTE $52k - $75k + Commission & Bonus] paid per each appointment set as well as strong added incentives for further sales with clients. Top setters can make $100k+ per annum.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. Critical Control is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

For more information on Critical Control, please visit our website - www.criticalcontrol.co - or our social channels like LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.