Sales Development Representative

Innodata; Ridgefield Park (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

Innodata is seeking a Sales Development Representative with a strong GenAI lens to generate and qualify opportunities in the Generative AI / AI data services space. You’ll be the first point of contact, building trusted relationships and collaborating closely with the Sales Director to grow our pipeline.

You will own lead generation, qualification, and ongoing outreach across channels, while managing a healthy pipeline in Salesforce and delivering regular performance insights to the team.

Qualifications

• Experience in selling AI/data labeling services or similar complex tech solutions.
• Strong understanding of GenAI concepts (LLM, SFT, Trust & Safety).
• Excellent communication and relationship-building abilities.

Responsibilities

• Generate and qualify new business opportunities through multi-channel outreach.
• Maintain a robust pipeline and track progress in Salesforce.
• Schedule and coordinate meetings between prospects and the Sales Director.
• Analyze sales metrics and provide updates on progress and insights.

Skills

Sales development

GenAI knowledge

Communication skills

Research abilities

Time management

CRM (Salesforce)

Lead qualification

Pipeline management

Interpersonal skills

Tools

CRM (Salesforce)

LinkedIn outreach

Job description

Innodata(Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.

Scope of the Role:

We're looking for a Sales Development Representative who knows the GenAI landscape and loves the hunt. You'll be the first point of contact for prospective clients, identifying and qualifying opportunities, building trusted relationships, and partnering closely with our Sales Director to grow our pipeline.

What You’ll Own

Lead Generation and Prospecting:

• Conduct thorough research to identify and target potential customers within the ideal customer profile.
• Utilize various outreach channels including cold calling, email, social media, and LinkedIn to connect with prospects.
• Develop personalized outreach strategies to engage prospects based on their needs and pain points.

Lead Qualification:

• Conduct in-depth conversations to understand prospect needs, business challenges, and buying authority.
• Qualify leads based on established criteria like company size, industry, job title, and budget.
• Effectively assess the potential of each lead and prioritize opportunities accordingly.
• Manage a robust pipeline of qualified leads by tracking progress and ensuring timely follow-up in salesforce.
• Schedule calls and meetings between qualified prospects and the sales director.
• Collaborate closely with the sales director to ensure a seamless handoff of qualified leads.

Relationship Building:

• Establish rapport with potential customers and build trust through effective communication.
• Nurture leads by providing valuable information and addressing concerns.
• Position themselves as a trusted advisor to prospects throughout the sales cycle.

Data Analysis and Reporting:

• Monitor key sales metrics and analyze performance data to identify areas for improvement.
• Utilize CRM tools to track outreach activities, lead qualification, and sales pipeline progression.
• Provide regular updates to sales leader on progress and insights.

You’ll Thrive in This Role If You Have:

• Proven track record of success in a sales development role, ideally selling experience across complex machine learning, AI and/or data labeling services.
• Strong knowledge of GenAI, to include LLM, SFT and Trust and Safety is critical.
• Excellent communication and interpersonal skills, including the ability to build rapport quickly.
• Strong understanding of sales methodologies and best practices.
• Ability to research and identify potential customers effectively.
• Excellent time management and organizational skills to manage a high volume of leads.
• Strong listening skills to understand customer needs and pain points.

The expected salary range for this position is $80,000 – $100,000 USD per year, based on experience, skills, and qualifications.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Innodata Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.