Sales Development Representative

ServiceTitan, Inc.; Glendale, Northern (CA, KY); Hybrid; USD 56,000 - 60,000; Full time

Benefits offered by this job

Flexible time off

Onboarding program

Bonus & recognition

Health & wellness benefits

Fertility support

Job summary

ServiceTitan, Inc. is seeking an entry- to early-career Sales Development Representative (SDR) to be the crucial first contact in our sales process. You will qualify prospects, conduct discovery, and schedule product demonstrations for Account Executives. Onsite 1–2 days weekly if you live within 40 miles of an office.

You will receive comprehensive training and mentorship to build a foundation for a successful path to Account Executive, with earning potential tied to performance.

Qualifications

• 0-4 years of experience in a corporate environment. We welcome recent graduates and career changers with a passion for sales!
• Proven time management and organizational skills. You're a master of your calendar and to-do list.
• A knack for learning new technologies quickly. You're tech-savvy and eager to master new tools.
• A strong sense of urgency and a results-oriented mindset. You're driven to succeed and exceed expectations.
• Exceptional communication and interpersonal skills. You build rapport easily and communicate clearly and persuasively.
• A coachable attitude and a hunger for feedback. You're eager to learn, grow, and constantly improve.

Responsibilities

• Generate new business opportunities through outbound prospecting (calls and emails).
• Master our sales methodology and technology to effectively manage your day and pipeline.
• Qualify potential leads, engage in discovery conversations, and schedule demos for Account Executives.
• Collaborate with Account Executives to develop and execute winning sales strategies.
• Continuously learn and improve your sales skills through coaching and feedback.

Skills

Outbound prospecting

Discovery calls

Demo scheduling

Time management

Communication

Coachable

Learning agility

Tools

Salesforce

Salesloft

Gong

ChiliPiper

Job description

Are you hungry to break into tech sales and become a top performer? Do you thrive in a fast-paced environment where you can learn, grow, and make a real impact? If so, this is the opportunity for you! As a Sales Development Representative (SDR), you'll be the crucial first point of contact in our sales process, qualifying prospects and uncovering valuable opportunities through strategic conversations. Your role focuses on scheduling product demonstrations and conducting thorough discovery calls, setting the foundation for our Account Executives' success.

Important Note: For this role, if you live within a 40-mile radius of one of our offices, you will be required to work onsite 1-2 days per week.

Office Locations: Glendale, CA Plano, TX Chicago, IL St. Louis, MO Draper, UT

Fast Track Your Sales Career

We provide comprehensive training and mentorship to help you master the fundamentals of sales and set you up for a successful future as an Account Executive.

Earning Potential

Your hard work is directly rewarded with high earning potential. The more you learn and grow, the more you earn!

Be a Part of a Winning Team

Join a collaborative and supportive team environment where you'll learn from experienced sales professionals and celebrate each other's successes.

Make a Tangible Impact

You'll play a crucial role in driving revenue growth by identifying and qualifying leads, building relationships with potential customers, and setting the stage for closed deals.

What You'll Do

• Generate new business opportunities through outbound prospecting (calls and emails).
• Master our sales methodology and technology to effectively manage your day and pipeline.
• Qualify potential leads, engage in discovery conversations, and schedule demos for Account Executives.
• Collaborate with Account Executives to develop and execute winning sales strategies.
• Continuously learn and improve your sales skills through coaching and feedback.

What You’ll Bring

• 0-4 years of experience in a corporate environment. We welcome recent graduates and career changers with a passion for sales!
• Proven time management and organizational skills. You're a master of your calendar and to-do list.
• A knack for learning new technologies quickly. You're tech-savvy and eager to master new tools.
• A strong sense of urgency and a results-oriented mindset. You're driven to succeed and exceed expectations.
• Exceptional communication and interpersonal skills. You build rapport easily and communicate clearly and persuasively.
• A coachable attitude and a hunger for feedback. You're eager to learn, grow, and constantly improve.

Our Investment in You

• A comprehensive new hire orientation and SDR Enablement program designed for your success
• In-depth training on: Core SDR responsibilities
• The trades industry landscape
• Customer personas and ideal client profiles (ICP)
• Our Tech Stack: Salesforce, Salesloft, Gong, ChiliPiper
• Integration with our dynamic SDR team and key stakeholders across departments
• Personalized development through: One-on-one call review coaching sessions
• Interactive role-playing exercises
• Hands‑on learning with your Manager and fellow team members
• Clear, actionable feedback to develop and nurture sales skills

Note: When you submit your application for our Sales Development Representative (SDR) position, your resume will be considered for all available SDR opportunities across our organization. Our dedicated recruiting team reviews candidates for multiple sales verticals, ensuring your application receives maximum exposure to all our different teams and opportunities.

Be Human With Us

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share.

We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
• We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
• Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great.

We strongly encourage people from underrepresented groups to apply.

We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.

For candidates in the United States, the good faith hourly rate estimate for this role is Zone 1: $28.85 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $26.93 USD Applicable for: All other US locations. This role is also eligible for a variable commission plan.

International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.

We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses.

While our vision is bold, we always stay humble. Join us. We’re just getting started.

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