Sales Development Representative

Harness; Boston (MA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Flexible Time Off and Parental Leave

Quarterly Harness TGIF-Off / 4 days

Monthly internet reimbursement

FSA

Job summary

A leading software company in Boston is seeking an Enterprise Sales Development Representative to generate new opportunities and contribute to revenue growth. The ideal candidate will have prior cold calling experience and thrive in a metrics-driven culture. Responsibilities include conducting strategic outreach and exceeding KPIs to drive sales goals. This role offers competitive salary and bonuses, along with flexible benefits and a dynamic team environment.

Qualifications

• Prior cold calling experience.
• Proven track record of success in a metrics-driven culture.
• Ability to thrive in a fast-paced, startup team environment.

Responsibilities

• Research and prospect into Target Accounts.
• Cold call, email, and leverage LinkedIn for strategic outreach.
• Exceed specific KPIs and pipeline metrics to achieve sales goals.
• Meet or exceed KPI and pipeline targets.
• Explain value proposition of the Harness Platform.

Skills

Cold calling

Metrics-driven

Problem solving

Strong work ethic

Adaptability

Job description

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster.

Position Summary

Harness is looking for individuals who are passionate, driven, smart, goal-oriented and are motivated to exceed expectations and advance their career in B2B software sales. As an Enterprise Sales Development Representative, you will be responsible for generating new opportunities, handling inbound inquiries, following up on marketing campaigns and collaborating with our sales team to build pipeline and contribute to revenue growth! This is an opportunity to make an immediate impact and be rewarded accordingly; we offer a highly competitive salary plus bonuses.

Key Responsibilities

• Research and prospect into Target Accounts
• Cold call, email, leverage LinkedIn & direct mail (get creative!) for strategic outreach
• Act as collaborative strategic partner to Account Executives
• Exceed specific daily, monthly, quarterly KPIs and pipeline metrics to help achieve sales goals
• Conduct high-level conversations explaining the value proposition of the Harness Platform

About You

• Prior cold calling experience
• Proven track record of success and thrive in a metrics-driven culture.
• At the core, you are curious and creative.
• Demonstrate an insatiable desire to learn and improve.
• Adaptable, professional, courteous, and motivated with a strong work ethic.
• Ability to thrive in a fast-paced, startup team environment.
• Ability to proactively resolve problems in a timely manner; develop alternative solutions.
• Have a desire to work hard, exceed expectations, and outperform their quotas.
• A student by nature - not only accepts feedback but seeks it out. Not afraid to ask for help.

Work Location

What You Will Have at Harness

• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Quarterly Harness TGIF-Off / 4 days
• Monthly, quarterly, and annual social and team-building events
• Monthly internet reimbursement

Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at: https://www.harness.io/company/careers

A valid authorization to work in the U.S. is required.