Sales Development Representative

Eclipse Networks, Inc.; Atlanta (LA); Hybrid; USD 60,000; Full time

Job summary

Join a forward-thinking company as a Sales Development Representative, where your contributions directly impact the growth of small and medium-sized businesses. In this entry-level role, you'll collaborate with passionate teams to generate leads and foster relationships with business leaders. With a focus on career advancement and a supportive culture, this position offers an exciting opportunity to thrive in a dynamic environment. Enjoy a competitive salary, comprehensive health benefits, and a hybrid work schedule that promotes work-life balance. If you're eager to make a difference in the cybersecurity industry, this is the perfect role for you.

Benefits

401(k)

401(k) matching

Health insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life insurance

Paid time off

Referral programs

Qualifications

• 1-year minimum experience using CRMs.
• Demonstrated customer-centric mindset.

Responsibilities

• Engage in lead generation and qualification.
• Schedule qualified meetings for the Sales team.

Skills

Excellent Communication Skills

Adaptability

Customer Focused

Collaboration

Tools

CRMs (Wisetrack, GoHighLevel, ConnectWise)

Job description

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Others First | Strategy Driven | Impact Fueled by Servant Leadership

Eclipse Networks is a leading Cybersecurity-focused Managed Service Provider (MSP), dedicated to mitigating the cybersecurity risk of small and medium-size businesses. Our comprehensive suite of cybersecurity solutions provides proactive protection, continuous monitoring, and rapid response to ensure the integrity, confidentiality, and availability of our customers’ critical assets.

At Eclipse Networks, we’re not just an MSP; we’re a solid team that’s all about collaboration and growth! Here, every opinion matters, and every team member makes a big impact!

Why You'll Love Working Here:

• Team Vibes: Work with a passionate people that value collaboration and a team environment.
• Career Growth: Endless opportunities for career advancement. Your growth is our mission!
• Contagious Culture: You're never just a number; you're a valued team member. We thrive on open communication, genuine care, and collaboration. We support each other, always eager to learn, grow, and make a difference together.
• Awesome Perks: Competitive salary, top-notch health benefits, hybrid schedule, and so much more!

Position Overview:

The Sales Development Representative (SDR) works closely with the Sales and Marketing Teams to meet departmental goals. An SDR is focused on lead generation, lead qualification, and qualified handoffs to our Sales team (appointment setting). In this role, you will be engaging in intro and exploratory conversations - both via email and by phone - with business and IT leaders at target accounts.

Daily Activities:

• Targeted outbound demand generation (Prospecting)
• Execute on various outbound lead generation campaigns via email & calling
• Engage and qualify leads
• Schedule qualified meetings for Sales team
• Help promote various events and follow-up to qualify registrations
• Achieve Key performance indicators.
• Lead qualification and handoff process to Sales
• Identify the primary pain point/point of interest from the lead
• Qualification of inbound leads (email, events, web forms, etc.)
• Qualification of some partner referred leads
• Maintain accurate records, logging interactions, and activities as you engage with prospects and customers
• Networking
• In-person events as needed
• Many of the in-person events are hosted after hours. Candidates must be willing to travel to and from events in the Metro-Atlanta area.

Qualifications:

• Excellent Communications skills, both verbal and written
• Adaptability - Ability to thrive in a fast-paced, evolving environment, quickly adapting to changing priorities, market dynamics, and customer requirements.
• Be Customer Focused - Demonstrated customer-centric mindset with a passion for understanding customers’ needs and/or identifying pain points.
• 1-year minimum experience using CRMs (Wisetrack, GoHighLevel, ConnectWise, for example)
• Collaboration - Collaborative mindset with a willingness to work closely with cross-functional teams, including sales, marketing, and technical experts, to achieve common objectives.

Key Performance Indicators:

• Number of Outbound calls per day

Defined by:

• Appointment booked
• Pain point identified
• Number Outbound emails per day
• CRM health/reporting

Defined by:

• Number of records missing items

o 0 incomplete records

Compensation:

• Base Pay

$ per marketing-qualified lead (MQL)

$ per sales-qualified lead (SQL)

• Closed Won Deals

10% of Monthly Recurring Revenue of first month’s Contract Value

OTE:

$59,850 per year

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Short-Term Disability
• Long-Term Disability
• Life insurance
• Paid time off
• Referral programs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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