Sales Development Representative

YouLend; Atlanta (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Dental plan

Vision plan

401K match

PTO - 20 days

Job summary

YouLend, a leading fintech company, is seeking a Sales Development Representative in Atlanta to join the US Sales team. This hands-on role involves daily merchant engagement, relationship building, and early-stage sales activity to accelerate growth across the country.

You will work closely with internal teams, manage accounts, and develop skills in sales and client management in a fast-paced environment. This permanent role offers a clear career path with strong growth potential.

Qualifications

• Strong attention to detail and accuracy are essential.
• Excellent interpersonal and written/verbal communication skills.

Responsibilities

• Proactively manage a portfolio of accounts, monitoring performance and identifying growth opportunities.
• Handle inbound and outbound communications with professionalism and care with accuracy and timeliness.
• Collaborate with Sales, Risk, and Operations to resolve merchant inquiries efficiently; support renewals and upsell opportunities.

Skills

Attention to detail

Communication skills

Team-oriented

Sales mindset

Microsoft Office

CRM familiarity

Tools

CRM software

Job description

Sales Development Representative

Department: Sales (US)

Employment Type: Permanent

Location: Atlanta

Reporting To: Nicholas Greenfield

Compensation: $50,000 / year

Description

About Us YouLend is a leading global embedded finance platform helping businesses access fast, flexible funding through partners like eBay, Amazon, Grubhub, Shift4, and Stripe.

As we rapidly expand across the US, we're looking for a motivated Sales Development Rep to join our growing Atlanta Sales team. This is a fantastic opportunity to launch your sales career at one of the world's fastest-growing fintech companies.

In this hands-on role, you'll work directly with merchants every day, build valuable sales and relationship management skills, and grow your career in a fast-paced, high-impact environment. If you're ambitious, proactive, and excited by the opportunity to make a real difference, we'd love to hear from you.

Key Responsibilities

As a Sales Development Representative, you’ll play a key role in supporting our sales operations, nurturing client relationships, and helping merchants across the country access the funding they need to grow.

• Proactively manage a portfolio of accounts, monitoring performance, identifying growth opportunities, and providing insights to help merchants succeed.


• Handle inbound and outbound communications with professionalism and care — including calls, emails, and platform messages — ensuring all interactions are accurate and timely.


• Collaborate closely with internal teams such as Sales, Risk, and Operations to resolve merchant inquiries or issues efficiently and effectively.


• Support merchants through renewals, upsell opportunities, and product education, always balancing customer needs with business objectives.


• Maintain detailed and accurate records of all merchant interactions, activities, and account updates across internal systems and CRM tools.


• Demonstrate strong communication, negotiation, and relationship management skills to build trust and deliver positive outcomes.


• Prioritize workload effectively to manage a high volume of accounts while maintaining accuracy and a customer-first mindset.


• Bring commercial awareness, problem-solving ability, and enthusiasm for working with SMEs in a dynamic fintech environment.

Skills, Knowledge & Expertise

The ideal candidate will have the following skillset:

• Strong attention to detail and accuracy is essential.


• Proven ability to work effectively under pressure and meet tight deadlines. Excellent interpersonal and communication skills (both written and verbal). Demonstrated problem-solving ability and initiative.


• Team-oriented with a collaborative approach to work.


• Positive attitude, reliability, and a strong work ethic. Proficient in Microsoft Office Suite; experience with financial systems or CRM tools is a plus. Previous experience in a funding, finance, or operations role is an advantage but not required.

Desirable Skills:

• A target-driven mindset with a strong interest in sales and commercial success.


• Excellent written and verbal communication skills, with confidence interacting over phone and email.


• Comfortable using Microsoft Excel and working with data.


• A customer-first attitude with a passion for helping small businesses succeed.

Job Benefits

Why join YouLend?

• Award-Winning Workplace: YouLend has been recognized as one of the “Best Places to Work in 2024 and 2025” by the Sunday Times for being a supportive, diverse, and rewarding workplace.


• Award-Winning Fintech: YouLend has been recognized as a “Top 250 Fintech Worldwide” company by CNBC.

It’s just getting fun:

• We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace.


• But the global opportunity is still massive, and YouLend is a raw organization where we are only just getting started.

Lots of upsides:

• High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with the business).


• Well-capitalized with supportive private equity backing.


• Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets.

Motivating work environment:

• A high-quality team that pushes each other to succeed through direct feedback and aligned incentives.


• Strong and transparent team culture, we have each other’s backs.


• Independent work environment where results matter.


• Data-driven culture and emphasis on speed (anti-red tape).

We offer comprehensive benefits package that includes:

• Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.


• Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.


• Dental plan coverage


• Vision plan coverage


• Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family


• Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.


• Basic Life & AD&D Insurance.


• International travel insurance covered if traveling abroad for work purposes.


• Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays


• Paid Office Parking