Sales Development Rep

Rippling; United States; Hybrid; USD 45,000 - 65,000; Full time

Job summary

GlassHouse is expanding its team and seeks an outbound SDR/BDR to drive demand generation and qualify leads for senior AEs. You will engage prospects through cold calling, email, and LinkedIn, partnering with marketing to convert inbound opportunities into booked demos.

Ideal candidates have 1+ year in outbound SaaS roles, are tech-savvy with AI tools, and excel at communication. This role supports hybrid or remote work based on location, with occasional Nashville team meetings.

Qualifications

• Mission and value alignment with GlassHouse.
• 1+ year of outbound SDR/BDR work in a SaaS business.
• You want to be in sales and grow a successful sales career - it's YOUR GOAL.
• Technically savvy and able to utilize sales tools and AI platforms to create high leverage.
• Strong outbound prospecting motions (cold calls, emails, LinkedIn).
• Familiarity with outbound sales tools (ZoomInfo, Outreach, Salesloft, Apollo, Salesforce, HubSpot, etc.).
• Very strong verbal and written communication skills and attention to detail.
• Problem-solving and coachability; time-zone awareness for Nashville hub.

Responsibilities

• Support growing inbound and outbound demand generation to drive new business revenue.
• Inbound lead qualification and routing - Speed-to-lead follow-up; partner with marketing to book demos for Sr. AE’s.
• Outbound lead generation - target and pursue high-value outbound leads; convert email and trade show leads to booked appointments.
• Mix of cold calls, LinkedIn messages, and email follow-ups.
• GTM Engineering - contribute to building AI-enabled tools and sales motions; automate mundane tasks where possible.
• Attend and participate in weekly team meetings and trainings, typically 8:30 am or 3:00 pm CT; 1–2 annual Nashville meetings.

Skills

Outbound sales

Cold calling

Email outreach

LinkedIn prospecting

CRM tools

AI tools

Communication skills

Problem solving

Tools

ZoomInfo

Outreach

Salesloft

Apollo

Salesforce

HubSpot

Job description

At GlassHouse, our mission is to help home service businesses WIN. We don't think that home service businesses have to pay the \"Google tax\" just to grow. We believe the best home service businesses thrive by turning their existing customers & their neighbors into loyal clients.

We are looking for people to join our team who believe in our mission and align with how we want to build an exceptional business. Work experience is important, but we are also focused on finding people who are aligned with our mission and team values.

Company Values:

• Excellence in Everything - We hold a high bar for our work, our standards, and our outcomes.
• Team before Me - We put the mission and others before ourselves.
• Honesty is the ONLY Policy - We speak with transparency and bring strong perspectives, shared respectfully.

Working Style:

• You want to 'build your own job' - You'll have an opportunity to create your career path here and invent your 'dream job' (the story isn't written yet).
• We WANT to work hard - we find work fulfilling and work to integrate our work as part of our lives.
• You are a lifelong learner - Come here and learn about the home service industry, teach your coworkers new skills, try new things, and help invent the future.
• We LOVE winning - Our success comes from helping our customers win. We celebrate our customers' success and the wins of our team members.
• We are on a mission that you believe in - Helping transform the way home services find customers and grow their businesses is a BIG goal. Are you in?
• We push ourselves and each other to grow and improve - We want to be 'pleased but never satisfied' - there's always room to grow and another mountain to climb.
• Commitment to your career - Are you looking for a 'tour of duty' or 'long term' b/c BOTH are great! We're committed to helping you grow your career, even if that means we help you eventually get to another stop along the way.

Role & Goal:

• This role exists to support our growing inbound and outbound demand generation to support new business revenue growth.
• Inbound lead qualification and routing - Speed-to-lead follow-up. You will be responsible for supporting our inbound lead routing. This is a partnership with marketing to convert inbound leads into booked demos for Sr. AE’s.
• Outbound lead generation - Working with AEs and marketing to target and go after high-value outbound leads, as well as converting email and trade show leads to booked appointments.
• This will be a mix of cold calls, LinkedIn messages, and email follow-ups.
• GTM Engineering - We are focused on using AI tools to automate 'mundane' job functions so the team can focus on driving value and customer connections. You will contribute to building GTM tools and sales motions with a full AI tool stack.
• The more of your day-to-day you can automate, the more impact you can drive.
• Hybrid or remote work based on your location
• Participate in weekly team meetings and trainings - These are generally at 8:30 am or 3:00 pm CT but may vary based on events and team availability.
• As an early-stage company, roles may change and expand over time. You will have the opportunity to participate in many new initiatives and projects.
• Attend and engage during 1-2 annual team meetings in Nashville. These are generally 3 days, including travel.

About You:

• The \"must-haves\"
• Mission and Value alignment
• 1+ year of outbound SDR/BDR focused work in a SaaS business.
• You want to be in sales and grow a successful sales career - it's not for everyone, but it's definitely YOUR GOAL.
• Technically savvy and able to utilize sales tools and AI platforms to create 'high leverage' from your time.
• Strong outbound prospecting motions (cold calls, emails, LinkedIn)
• Familiarity with outbound sales tools (ZoomInfo, Outreach, Salesloft, Apollo, Salesforce, HubSpot, etc.)
• Very strong verbal and written communication skills - you pay attention to details and are good at getting ideas explained succinctly and effectively.
• Problem-solving and coachability - We spend 2-3 hours per week in team coaching/practice. The best fit will be someone focused on learning and good at 'figuring things out' through trial/error. Practice is an important part of our process.
• We only hire in Mountain, Central, or Eastern time zones to keep our team within 1 hour plus or minus from our 'hub' in Nashville.
• The \"nice-to-haves\"
• Nashville, TN or Indianapolis, IN proximity - Home service, franchise, or real estate experience
• Familiar with home service software like CRMs, FSMs or other sales platforms
• Experience in a startup or small business that is moving/changing fast (early stage). You'll have lots of room to try new things here - you'll need to proactively find things to do since our management structure is 'flat' without a large number of people manager roles.

Compensation:

• Full-time salary + benefits
• Commissions & Bonuses constitute a portion of the on-target compensation
• PTO Days and Company Holidays
• 8 days of company holidays
• 18 days of PTO + sick leave
• Flexible remote or hybrid working environment
• Equity: Full-time employees receive options in the company to benefit from long-term value creation.