Sales Development Program - Phoenix, AZ

UnitedHealthcare; Tempe (AZ); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Stock Purchase Plan

Employee Discounts

Job summary

UnitedHealthcare is expanding its Sales Development Program in Phoenix, AZ. The role focuses on inbound calls to identify customer needs, enroll members in appropriate plans, and drive sales performance.

Training is fully onsite with schedules set after training. The program offers a base salary plus monthly incentives, with a sign-on bonus for external candidates and licensure incentives where applicable.

Qualifications

• Bachelor’s degree in an accredited program; final-year students may apply.
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Must be eligible to work in the U.S. without company sponsorship.

Responsibilities

• Mainly handling inbound calling and converting callers to qualified leads.
• Answer incoming calls and identify needs to recommend products and enrollment.
• Assist enrollment over the phone with accurate information and documentation.
• Meet performance, attendance, and certification requirements.

Skills

Sales experience

Customer service

Inbound calling

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Sales Development Program - Phoenix, AZ (2378267)

$2,000 sign on bonus for external candidates plus an additional $1,000 if candidates have their licensure at time of offer. Guaranteed base pay + monthly sales incentive earning potential.

Training fully onsite with schedules determined by Hiring Manager after the completion of training!

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

We are growing our team in Minnetonka, MN and have multiple Early Careers full-time sales opportunities available – come join our team as a Sales Agent in the Sales Development Program. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.

**This is a full-time position with a start date of Monday, June 7th, 2027**
**UnitedHealth Group is not able to offer relocation assistance for this position**
**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**

Work Schedule:

• Operating hours: Monday – Friday 7:00AM – 9:00PM; your shift will be provided during training with rotational weekend work
• Full time position with flexibility desired based on the seasonality of our business

Work Location:

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 – 10 weeks
• Phoenix, AZ
• Training fully onsite with schedules determined by Hiring Manager after the completion of training

Program features:

• Participate in a Sales Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
• Collaborate with experienced professionals, mentors, and sales leaders
• Build relationships within a close-knit community of peers involved in the development program to expand your network
• Development program is curriculum based and structured

In this role, you will actively apply AI tools and techniques within your functional area to drive efficiency, insights, and innovation. You will design, develop and deploy AI-powered solutions to address complex business challenges.

What You’ll Do:

• Apply AI tools to solve business problems within your domain
• Build and optimize prompts for analysis, reporting, and automation
• Integrate AI into workflows (e.g., reporting, dashboards, operations processes)
• Analyze data using AI-enabled tools and generate insights
• Collaborate with teams to identify opportunities for AI driven improvements
• Ensure responsible and compliant use of AI solutions

So, what’s in it for you?

• As a licensed agent, your total compensation is determined by your ability to work hard, sell, and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average first year annual earnings $60K through a combination of base plus sales commissions
• Top performers can earn $80K +
• Sign-on bonus of up to $3,000 for external candidates (2k sign on bonus + an additional 1k if you have resident license at the time of offer)
• 18 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment focused both on teamwork and individual success!

Primary Responsibilities:

• Mainly handling inbound calling, NO knocking on doors
• Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
• Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
• Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
• May make outbound calls to members to follow up on questions or to current members to review current or new products and services
• Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Currently in final year of obtaining a Bachelor’s degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor’s Degree must be obtained prior to start of employment
• Experience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Preferred Qualifications:

• Work or volunteer experience in sales, customer service, health care, or health insurance

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.00 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.