Sales Development Manager - Remote

Okanagan Specialty Fruits; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Okanagan Specialty Fruits Inc. in Oregon seeks a Sales Development Manager who will manage brokers and strategic key accounts across channels, driving profitable growth through strong relationships and deep understanding of account needs.

You will collaborate with sales, marketing, and supply chain, lead business reviews, forecast growth, and support pricing strategies. Travel as needed to service customers and exhibits.

Qualifications

• 4-yr college degree in business, ag-business, ag-marketing or related field.
• 5+ years' experience in produce sales and account management.
• Experience cross-department collaboration.
• Strong sales acumen with category management and forecasting.
• Knowledge of K-12, DoD contracts and USDA school programs.

Responsibilities

• Lead external communication with key strategic accounts via business reviews and forecasts.
• Collaborate with sales to support go-to-market strategies and resolutions.
• Manage customer pricing in line with budgets.
• Forecast accounts and develop mutual KPIs with customers.
• Coordinate with marketing on promotions and calendars.
• Maintain industry awareness on competition, markets, and trends.
• Build and maintain strong broker and customer relationships.

Skills

Account management

Strategic sales planning

Channel management

K-12 / DoD school programs

Relationship building

CRM software

MS Office

Travel readiness

Team collaboration

Negotiation

Education

Four-year college degree in business, ag-business, ag-marketing or related field

Tools

CRM software

Microsoft Excel

PowerPoint

Job description

Sales Development Manager

The Sales Development Manager is responsible for managing brokers and strategic key accounts across all channels: retail, food service, wholesale/distributor, K-12, hospitality, and convenience. By executing the strategic sales plan, this role drives profitable growth through strong business relationships and a deep understanding of key account needs. Leveraging skills in communication, category management, and supply chain, the manager delivers innovative solutions to business partners. Success in this role requires effectiveness in a fast-paced, team-oriented environment and active participation in cross-functional initiatives.

Position Requirements

• 4-yr college degree in business, ag-business, ag-marketing or related field.
• 5+ years' experience in produce sales and account management functions, as well as experience in working in a collaborative atmosphere with various departments within the organization.
• Strong sales acumen paired with a strategic, holistic approach to category management, sales forecasting, and key account development.
• Strong comprehensive knowledge of all channels within the industry.
• Knowledge of school k-12 business, DoD contracts and overall USDA school programs.
• Understanding of value-added produce products.
• Develop new business and monitor sales support systems to ensure business retention.
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel). CRM software experience highly preferred.
• Creative thinking with the ability to resolve problems and conflicts with customers.
• Excellent organizational skills, ability to multi-task and work under tight deadlines with strong attention to detail.
• Self-motivated team player with strong interpersonal skills.
• Exceptional written and verbal communication skills, including the ability to communicate with customers and consumers about our brand.
• The ability to leverage past and current professional relationships to further succeed in achieving sales targets.
• Ability to travel by air, train, car as situation dictates.

Position Responsibilities

• Lead external communication with assigned key strategic accounts through various means, such as business reviews, joint business planning, and forecasting to enhance sales performance and continuous product portfolio growth.
• Collaborate with the sales team to support and deliver go-to-market strategies, while providing solutions for issues pertinent to business success.
• Mange customer pricing in line with budget targets.
• Accountable for account forecasts and estimated growth plans and develop mutual key performance indicators with customers to achieve sales success.
• Responsible for collaboration with the marketing team in building, implementing, and executing promotional calendars and other promotional activities, to increase sales movement and generated revenue.
• Maintain a thorough working knowledge of all programs and a complete awareness and understanding of the industry as it pertains to competition, markets, products, pricing and trends.
• Build and maintain strong relationships with customers, brokers, and various stakeholders, by proactively responding to special requests and proactively managing day-to-day key issues and challenges.
• Effectively track in CRM and communicate all follow up customers' activities for sales team members, assuring the Director of Sales is up to date on status on all activities.
• Use a variety of data sources, such as internal sales reports, Nielsen data and market trends to collaboratively develop and suggest avenues for growth with business partners.
• Actively participate in all Sales team meetings and reporting.
• Attend relevant sales functions activities, such as exhibits, trade shows, and other events as requested.
• Work closely with all internal team members, brokers and external customers to ensure high customer satisfaction.
• Complete other tasks as assigned by supervisor.