Sales Development Manager (Q2 2025)

Forethought; San Francisco (CA); On-site; USD 94,000 - 250,000; Full time

Job summary

Forethought is seeking a Sales Development Manager to lead and scale a high-performing team of Sales Development Representatives. The successful candidate will drive pipeline generation through effective coaching and the implementation of strategies tailored for diverse markets. With a rapid growth environment, this position demands a passion for results and a data-driven approach to leadership.

Qualifications

• 1+ years managing an SDR team in B2B SaaS.
• 2+ years as an SDR or quota-carrying AE.
• Strong track record in exceeding KPIs.

Responsibilities

• Build and lead a high-performing SDR team.
• Develop scalable onboarding and coaching programs.
• Partner with Marketing and Sales to refine pipeline generation strategies.

Skills

Analytical mindset

Coaching

Communication

Leadership

Education

B2B SaaS experience

Experience as an SDR or AE

Tools

Salesforce

Outreach

Clari

6sense

Job description

Join to apply for the Sales Development Manager (Q2 2025) role at Forethought

4 days ago Be among the first 25 applicants

Join to apply for the Sales Development Manager (Q2 2025) role at Forethought

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

The Opportunity

As our Sales Development Manager, you’ll build and lead a high-performing team of outbound and strategic Sales Development Representatives (SDRs) responsible for breaking into target accounts and generating qualified pipeline for our Account Executive team. You’ll be accountable for scaling our outbound engine, refining our playbook, and mentoring top-tier talent. If you thrive in fast-paced, data-driven environments and have a passion for coaching, process, and results, this role is for you.

What You'll Do

Build & Scale the SDR Function

• Recruit, onboard, coach, and retain a world-class team of SDRs
• Build scalable onboarding and enablement programs to reduce ramp time and boost productivity
• Develop and execute a multi-segment SDR strategy across Mid-Market and Enterprise verticals including software, fintech, ecommerce/retail, and more.
  
  

Coach for Performance

• Deliver ongoing sales training around messaging, objection handling, and prospecting
• Conduct weekly 1:1s, call reviews, and real-time coaching to level up performance
• Create clear growth paths and help SDRs transition into AE roles or other internal opportunities
  
  

Own Pipeline Generation

• Partner with Marketing, Sales, and RevOps to build and refine outbound campaign playbook
• Analyze conversion metrics across the funnel to identify opportunities for improvement
• Ensure SDR activity drives consistent pipeline creation against monthly and quarterly targets
  
  

Lead by Example

• Get hands-on in sourcing, outreach, and qualification when needed
• Champion a culture of curiosity, ownership, and accountability
• Motivate through data, transparency, and a strong connection to Forethought’s mission
  
  

What Success Looks Like

• Meeting and exceeding qualified opportunity and pipeline targets
• High team engagement and low attrition, with clear promotion paths
• A repeatable, optimized SDR playbook that aligns with GTM goals
• Strong cross-functional relationships that amplify SDR output
  
  

What You Bring

• 1+ years of experience managing an SDR team in B2B SaaS
• 2+ years of experience as an SDR or quota-carrying AE
• Track record of exceeding team KPIs through coaching and performance management
• Deep understanding of modern SDR tools and workflows (Outreach, Salesforce, Clari, 6sense, etc.)
• Strong analytical mindset with the ability to turn insights into action
• Collaborative, low-ego leadership style with a passion for people development
• Excellent communication skills and comfort operating in fast-moving, ambiguous environments
  
  

Bonus Points

• Experience scaling within a top enterprise SDR program
• Background in AI, customer support tech, or other complex software solutions
• Familiarity with marketing-led pipeline motions and ABM strategies

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

Referrals increase your chances of interviewing at Forethought by 2x

Sign in to set job alerts for “Sales Development Manager” roles.

Santa Clara, CA $100,000.00-$160,000.00 16 hours ago

San Francisco, CA $94,965.00-$249,200.00 2 weeks ago

Area Sales Manager - San Francisco - 21st Amendment Brewery Cafe, LLC

San Francisco, CA $210,000.00-$235,000.00 2 weeks ago

District Manager (Sales/Business Development - San Francisco based)

Director of Sales / Membership Development (Remote)

Redwood City, CA $155,500.00-$194,500.00 6 hours ago

Head of Sales Operations - ENT and Global Accounts

San Francisco, CA $200,000.00-$250,000.00 2 weeks ago

San Francisco, CA $122,900.00-$187,800.00 6 days ago

Sales - Business Development Director - San Francisco

VP, National Account Manager - Health Systems

San Francisco, CA $110,000.00-$185,000.00 1 day ago

Director, Foundry Sales and Business Development

San Jose, CA $200,200.00-$319,800.00 4 days ago

Sales Director / Account Manager | Local Candidates - San Ramon

Dublin, CA $84,400.00-$105,500.00 2 weeks ago

Business Development Manager - B2B Outside Sales - Restoration/Construction

San Bruno, CA $104,000.00-$202,000.00 3 days ago

Sr. Business Development Mgr / Director, Cell Therapy Manufacturing (CDMO-West Coast)

South San Francisco, CA $120,000.00-$200,000.00 23 hours ago

San Francisco, CA $128,500.00-$212,500.00 2 weeks ago

Manager, Institutions of Higher Education Sales - Craft Education

San Francisco, CA $97,300.00-$175,200.00 21 hours ago

Sr. Business Development Manager, AWS Private Equity, AWS Private Equity

San Francisco, CA $59,200.00-$59,200.00 2 weeks ago

T-Mobile Regional Sales Manager - San Jose Bay Area

Sr Manager, Business Development , T1 CSP Customers - DC GPU

Sr. Business Development Manager, AWS Private Equity, AWS Private Equity

San Francisco, CA $133,200.00-$220,200.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.