Sales Development Executive

RR Donnelley; Connecticut; On-site; USD 90,000 - 170,000; Full time

Job summary

RRD in Connecticut seeks a seasoned sales professional to serve as trusted advisor to prospective and existing clients across Commercial Print, Packaging, Labels and Direct Mail. You will identify client challenges, translate business needs into integrated service offerings, and build strategic, long-term partnerships to drive revenue growth.

You will proactively prospect, manage relationships, and leverage internal resources to deliver measurable business outcomes while meeting revenue targets

Qualifications

• Bachelor's degree required with 3 years' sales experience.
• Ability to present to C-Level and Senior Management Executives; excellent written & verbal communication skills.
• Experience in Commercial Print, Packaging & Labels and/or Direct Mail preferred.
• Ability to identify critical elements and develop solutions.
• Ability to organize resources and implement effective solutions.
• Strong communication across all organization levels to negotiate outcomes.

Responsibilities

• Pursue sales leads; visit existing and new customers of strategic importance.
• Assess customer needs and suggest appropriate products and services.
• Respond to complex inquiries; negotiate prices and delivery times; close sales orders to meet revenue targets.
• Identify, research, and contact prospective customers to generate future sales.
• Refer feedback and competitive information to enable responsive market actions.
• Develop long-term sales plans for key customers and monitor progress.
• Establish sales targets and prioritize activities to meet them.
• Coach and mentor less experienced sales representatives to achieve targets.
• Recommend additional solutions and services and utilize internal tools as needed.
• Partner with internal resources to execute deliverables promptly.
• Provide exceptional customer service throughout the sales process.
• Forecast accurately and maintain Salesforce records.
• Participate in related duties and special projects.

Skills

Sales experience

C-Level presentations

Verbal communication

Written communication

Education

Bachelor's degree in related field

Tools

Word

PowerPoint

Excel

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

As a Business Solutions Provider, you will act as a trusted advisor to prospective and existing clients, delivering high-impact value and customized solutions across Commercial Print, Packaging, Labels and Direct Mail. Rather than pitching standalone products, you will identify client challenges, translate complex business needs into integrated service offerings, and build strategic, long-term partnerships. Through proactive lead generation, strategic prospecting, and relationship building, you will drive meaningful revenue growth, expand your client base, and consistently deliver measurable business outcomes.

Responsibilities:

• Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
• Assess customer needs and suggest appropriate products and services.
• Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
• Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
• Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
• Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
• Coach and mentor less experienced sales representatives to achieve their sales targets.
• Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
• Partners with internal resources to execute targeted deliverables within a timely manner.
• Provide extraordinary internal and external customer service throughout the sales process.
• Forecast accurately and maintain the system of record in Salesforce.com.
• Performs other related duties and participates in special projects as assigned.

• Bachelor's degree in a discipline related to function of work 3 years of relevant work experience in sales.
• Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
• Commercial Print, Packaging & Labels and/or Direct Mail experience is prefered, but not strictly required.
• Must be able consistently to identify critical elements, variables, and alternatives to develop solutions.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
• Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
• Actively participate in relevant job skills training and development activities.
• Desire to be a continuous learner of RRD's products & services.
• Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
• Familiar with standard software such as Word, PowerPoint, and Excel.

For at least the first 6 months in this role at RRD, a non-recoverable draw is expected to be between $50,000 - $150,000 per year. After this period, the draw may change or decrease over time with unlimited commission potential. The actual rate of pay offered may vary based on factors such as education, skills, experience, proficiency, performance, shift, and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.