Sales Development Account Manager, Level 3 REMOTE US

Worldwide Clinical Trials - USA; Harrisburg (Dauphin County); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Sales Development Account Manager, Level 3, to drive customer acquisition and revenue growth. This role involves collaborating with Business Development partners to achieve targets, leveraging CRM tools, and providing foundational training in business development. Ideal candidates will possess strong communication skills, a deep understanding of the sales cycle, and a Bachelor’s degree in Life Sciences. Join a team that values passion and purpose, and make a significant impact on patient lives through innovative solutions.

Qualifications

• 3+ years of inside sales or sales development experience required.
• Experience in CRO/pharmaceutical industry preferred.

Responsibilities

• Engage with prospective clients to build a new business pipeline.
• Source new sales opportunities through inbound and outbound prospecting.
• Co-manage sales territories and develop strategies for growth.

Skills

CRM Experience

Sales Cycle Understanding

Communication Skills

Adaptability

Listening Skills

Education

Bachelor’s degree in Life Sciences

Tools

Salesforce

MS-Office (Word, Excel, PowerPoint)

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Sales Development Account Manager, Level 3 does at Worldwide

The Sales Development Account Manager, Level 3 plays a critical role in helping the organization achieve our customer acquisition and revenue growth objectives by engaging with prospective clients and internal stakeholders to build an effective new business pipeline, alongside their Colleagues and Mentors. You will have maintained a sustained level of performance as a Level 2 Sales Development Account Manager and will be looking to take the next step in your career. You will be receiving foundational Business Development and/or Management training and will be supported by Commercial Leadership to help balance your Sales Development Account Manager responsibilities with your Business Development or Managerial learning and development responsibilities. As part of your continued learning and development, you may also be called upon to coach and mentor peers.

What you will do

1. Partner with Business Development to tackle territory targets and goals and Marketing to understand and leverage their initiatives.
2. Source new sales opportunities for your Business Development partners through inbound lead qualification and outbound prospecting.
3. Partner with your Business Development partner(s) post meeting/call to determine results of such meetings and appropriate next steps to close the loop or move the opportunity forward.
4. Co-manage sales territories and develop territory plans and a strategy with your Business Development partner(s) in order to achieve new customer and revenue growth targets.
5. Expand client requests upselling for business unit when possible.
6. Participate in and support Bid Defense Preparation as appropriate.

What you will bring to the role

1. Deep experience with CRM and strive to leverage other selling technology and tools.
2. Strong written and verbal communication skills to clearly and concisely present information on calls and via email.
3. Drive and determination to succeed as well as meet and exceed targets and quotas.
4. Must be adaptable, professional and motivated and understand the sales cycle.
5. Ability to listen and identify pain points and customer challenges.
6. Proficiency in all MS-Office applications including Microsoft Word, Excel, and PowerPoint.

Your experience

1. Bachelor’s degree in Life Sciences or related discipline.
2. Minimum 3 years inside sales and/or sales development experience - including experience in developing new business, lead nurturing and qualification, prospecting and appointment setting.
3. CRO/pharmaceutical industry experience preferred including knowledge of Phase I-IV clinical research and development.
4. Minimum of 6 months experience as a Sales Development Account Manager, Level 2 within Worldwide demonstrating proficiency in internal sales development processes.
5. Experience with Salesforce or other CRM and sales automation tools.

We love knowing that someone is going to have a better life because of the work we do.