Sales Development Account Manager, Business Development

Worldwide Clinical Trials Holdings, Inc.; North Carolina; Hybrid; USD 44,000 - 87,000; Full time

Job summary

Worldwide Clinical Trials Holdings, Inc. is seeking a Sales Development Account Manager to drive customer acquisition and revenue growth by turning early interest into qualified opportunities.

You will own prospecting, lead qualification, and pipeline building across designated territories, working with Business Development and Marketing to craft territory plans and execute outreach strategies. You will research target accounts, identify customer needs, and maintain a robust pipeline while

Qualifications

• 2+ years of inside sales and/or sales development experience, including lead nurturing and qualification.
• Proficiency in English with strong written and verbal communication.
• Experience with Salesforce or another CRM and sales automation tools, including auto-dial systems.

Responsibilities

• Generate new sales opportunities through inbound lead qualification and targeted outbound prospecting.
• Engage prospective customers through calls, email, and social outreach, building relationships and identifying customer needs and challenges.
• Research target accounts and key prospects to build and strengthen your opportunity pipeline across assigned territories.
• Qualify leads and opportunities through discovery and research, secure customer appointments, and transition qualified opportunities to Business Development.
• Partner with Business Development to create territory plans and strategies focused on achieving new customer and revenue growth targets.
• Collaborate with Marketing to leverage campaigns and initiatives that support prospect engagement and territory goals.
• Manage prospecting and sales activity in Salesforce, CRM, SalesLoft, and other technology and data tools, maintaining accurate account, opportunity, contact, and lead records.
• Deliver against daily, weekly, and monthly activity, RFP, and new business targets, following up with Business Development to determine outcomes and appropriate next steps.
• Attend trade shows and other events as needed.

Skills

Inside sales

Lead qualification

Prospecting

Appointment setting

CRM tools

Education

Bachelor's degree

Tools

Salesforce

SalesLoft

Job description

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world. With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

Make an Impact as a Sales Development Account Manager at Worldwide Help drive customer acquisition and revenue growth by creating meaningful connections with prospective clients and turning early interest into qualified opportunities. As a Sales Development Account Manager, you’ll own prospecting and lead qualification across your territories, engaging potential customers through calls, email, and social outreach. You’ll research target accounts, uncover customer needs and challenges, and build a strong pipeline of opportunities. You’ll work closely with Business Development and Marketing to develop territory strategies, coordinate outreach, and move qualified opportunities forward. Your ability to build rapport, stay organized, and use sales insights effectively will be key to achieving new customer and revenue growth targets.

What You'll Do

• Generate new sales opportunities through inbound lead qualification and targeted outbound prospecting.
• Engage prospective customers through calls, email, and social outreach, building relationships and identifying customer needs and challenges.
• Research target accounts and key prospects to build and continually strengthen your opportunity pipeline across assigned territories.
• Qualify leads and opportunities through discovery and research, secure customer appointments, and transition qualified opportunities to Business Development.
• Partner with Business Development to create territory plans and strategies focused on achieving new customer and revenue growth targets.
• Collaborate with Marketing to leverage campaigns and initiatives that support prospect engagement and territory goals.
• Manage prospecting and sales activity in Salesforce, CRM, SalesLoft, and other technology and data tools, maintaining accurate account, opportunity, contact, and lead records.
• Deliver against daily, weekly, and monthly activity, RFP, and new business targets, following up with Business Development to determine outcomes and appropriate next steps.
• Attend trade shows and other events as needed.

What You'll Bring

• Bachelor’s degree and a minimum of 2 years of inside sales and/or sales development experience, including new business development, lead nurturing and qualification, prospecting, and appointment setting.
• Proficiency in English, with strong written and verbal communication skills.
• Experience with Salesforce or another CRM and sales automation tools, including auto-dial systems.
• Drive and determination to meet and exceed targets and quotas, along with an understanding of the sales cycle.
• Strong listening and discovery skills, with the ability to identify customer pain points, needs, and challenges.
• Ability to stay organized, prioritize effectively, manage multiple activities, and maintain attention to detail in a fast‑paced, changing environment.
• Demonstrated ability to build and maintain effective internal and external relationships.
• CRO/pharmaceutical industry experience is preferred, including knowledge of Phase I–IV clinical research and development, along with proficiency in Microsoft Word, Excel, and PowerPoint.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers, or connect with us on LinkedIn.

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $43,500.00 - $86,500.00 The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

This is who we are. We’re a team of clinicians, scientists, and researchers who want to make healthcare better. We were founded on an unwavering commitment to authentic, personalized attention. And today, as CROs consolidate and the industry changes rapidly, that personalized attention is more important than ever. We all came to this industry for different reasons, from different walks of life. If you ask any one of us why we’re here, you’ll get a different answer. And that’s what makes us special.