Sales Development Account Manager

Worldwide Clinical Trials; Charlotte (NC); Remote; USD 60,000 - 90,000; Full time

Job summary

Worldwide Clinical Trials in the United States is seeking a Sales Development Account Manager to build relationships, qualify inbound leads, and generate new business for our CRO.

You’ll partner with Business Development, Marketing, Commercial, and Operations to develop territory plans, engage prospects via calls, email, and meetings, and move opportunities through the sales process. This remote role supports US-based clients and uses Salesforce to forecast and manage pipeline.

Qualifications

• Bachelor’s degree in Life Sciences or related discipline.
• Minimum 3 years of inside sales and/or sales development experience.
• Experience developing new business via lead nurturing, prospecting and appointment setting.
• CRO or pharmaceutical industry experience preferred; knowledge of clinical research.
• Experience using Salesforce or other CRM tools.
• Strong written and verbal communication, organization, and time management.

Responsibilities

• Build a strong pipeline through inbound and outbound prospecting.
• Engage prospective clients and advance opportunities through the sales cycle.
• Collaborate with Business Development, Marketing, and Operations to tailor territory plans.
• Forecast and manage pipeline in Salesforce and report on progress.
• Identify expansion and upsell opportunities with target accounts.

Skills

Inside sales

Lead nurturing

Prospecting

Appointment setting

CRM experience

Sales processes

English proficiency

Time management

Education

Bachelor's degree in Life Sciences or related discipline

Tools

Salesforce

Job description

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials , we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.

Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

Make an Impact as a Sales Development Account Manager at Worldwide

Build the relationships and opportunities that fuel new customer acquisition and revenue growth. As a Sales Development Account Manager, you'll partner closely with Business Development, Marketing, Commercial, and Operations teams to develop a strong pipeline, engage prospective clients, and help move opportunities through the sales process.

This Level 3 role is an opportunity to build on sustained Level 2 performance while developing broader Business Development and management capabilities. Supported by Commercial Leadership, you'll gain foundational training, take on increasing ownership across the sales cycle, and may have opportunities to coach and mentor peers.

You'll combine prospecting, client engagement, territory planning, and opportunity management to understand customer needs, strengthen relationships, and connect clients with the right capabilities across the business.

This is a remote role open to candidates based in US. Build a strong new business pipeline through inbound lead qualification, outbound prospecting, and targeted client outreach.

Partner with Business Development and Marketing to develop territory plans, leverage campaigns, and work toward customer acquisition and revenue growth targets.

Engage prospects through calls, email, social outreach, client meetings, and visits, using research and discovery to understand their needs and challenges.

Manage target accounts, prospects, opportunities, and pipeline forecasting in Salesforce while maintaining accurate territory and client information.

Advance qualified opportunities through the sales process, setting appointments and partnering with Business Development colleagues to determine and execute appropriate next steps.

Grow client relationships by identifying expansion and upselling opportunities, establishing expectations, and connecting clients with relevant services and capabilities.

Coordinate with Commercial, Operations, Marketing, subject matter experts, and other company resources to support RFP responses, client discussions, quotations, and bid defense preparation.

Develop your Business Development and management capabilities through training and collaboration with experienced leaders, while sharing best practices and supporting peers where appropriate.

• Bachelor's degree in Life Sciences or a related discipline , plus a minimum of 3 years of inside sales and/or sales development experience.
• Experience developing new business through lead nurturing and qualification, prospecting, and appointment setting.
• A minimum of 6 months of experience as a Sales Development Account Manager, Level 2 within Worldwide, with demonstrated proficiency in internal sales development processes.
• CRO or pharmaceutical industry experience is preferred, including knowledge of Phase I-IV clinical research and development.
• Experience using Salesforce or another CRM and sales automation tools, with confidence leveraging technology to support effective selling.
• Strong written and verbal communication, relationship-building, organization, prioritization, and time-management skills in a fast-paced environment.
• Drive and determination to meet and exceed targets, together with the ability to understand customer challenges, manage the sales cycle, and cultivate effective internal and external relationships.
• Proficiency in English and Microsoft Office applications, including Word, Excel, and PowerPoint.

Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit , or connect with us on LinkedIn .

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.

The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates):

The final salary will be determined based on relevant experience, performance, education, and internal equity. We ensure pay equity and transparency and comply with all applicable labor laws. Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law .