Sales & Design Specialist-Costa Mesa South Coast Plaza

Design Within Reach, Inc.; Costa Mesa (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly base with uncapped

commission on shipped items

Performance-based bonus plan

Medical,dental,vision insurance

Paid vacation, holidays, parental lead

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Job summary

Herman Miller is seeking a Sales & Design Specialist to join our store team in a role that blends high-end retail sales with design consultation. You will guide clients through personalized journeys, blending design sensibility with consultative selling to help create spaces that support wellness and productivity.

You’ll report to the General Manager and drive store success. This in-store position requires a passion for design, strong communication, and the ability to manage demonstrations,

Qualifications

• Proven experience in retail sales, interior design, or client-facing design consultation.
• Strong interpersonal and communication skills with a client-first mindset.
• Proficiency in Microsoft Office and design/rendering tools.
• Ability to lift/move items over 40 lbs and adhere to safety protocols.
• Flexibility to work weekends, holidays, and extended hours as needed.

Responsibilities

• Inspire and educate clients through in-store demonstrations and personalized consultations.
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals.
• Drive sales by building strong client relationships and proactively following up on leads.
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships.
• Maintain visual merchandising standards and ensure a premium store experience.
• Process transactions and manage orders with accuracy and efficiency.

Skills

Retail sales experience

Interpersonal skills

Client-focused communication

Design consultation

Tools

Microsoft Office

Design/rendering tools

Job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. At Herman Miller, you’ll have the tools, training, and support to grow your career in a collaborative, design-forward environment.

What We Offer:

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• Paid vacation, holidays, and parental leave
• 401(k) with 4% company match
• Commuter benefits up to $150/month
• Generous employee discounts
• And more!

Store Hours:

Open daily, Sunday through Saturday (weekend and holiday availability required)

About the Role:

Are you passionate about design and driven by sales success? As a Sales & Design Specialist at Herman Miller, you’ll be the face of a brand that has defined modern furniture for over a century. You’ll guide clients through a personalized journey—blending your design sensibility with consultative selling to help them create spaces that support their wellness and productivity. This is more than a retail role—it’s a chance to become a trusted advisor and design consultant for clients who value quality, ergonomics, and timeless style. You’ll report directly to the General Manager and play a key role in driving the store’s success.

What You’ll Do:

• Inspire and educate clients through in-store demonstrations and personalized consultations
• Design tailored solutions that align with clients’ needs, preferences, and wellness goals
• Drive sales by building strong client relationships and proactively following up on leads
• Collaborate with the A&D (Architecture & Design) community to grow brand awareness and partnerships
• Maintain visual merchandising standards and ensure a premium store experience
• Process transactions and manage orders with accuracy and efficiency

What We’re Looking For:

• Proven experience in retail sales, interior design, or client-facing design consultation
• Strong interpersonal and communication skills with a client-first mindset
• Proficiency in Microsoft Office and design/rendering tools
• Ability to lift/move items over 40 lbs and adhere to safety protocols
• Flexibility to work weekends, holidays, and extended hours as needed

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. This organization participates in E-Verify Employment Eligibility Verification.

In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities.

We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century.

We are aware that there are a number of scams targeting current job seekers. MillerKnoll will not ask you to provide money or any financial account information, such as bank account or routing numbers, as part of our application or job offer process. If you suspect a job application related scam involving MillerKnoll, or our collective of brands (Herman Miller, Knoll, KnollTextiles, Muuto, HAY, Geiger, Spinneybeck, Filzfelt, NaughtOne, Maharam, Design Within Reach, Maars Living Walls, Edelman Leather, Colebrook Bosson Saunders, Holly Hunt), please contact [e-mail].

Want to be part of a team that’s making a positive impact? From creating spaces that help people live and work better to lifting our local and global communities, MillerKnoll is working hard to make a difference. Join us as we design a more equitable, sustainable, and beautiful future together.