SALES DEPT TEAM LEAD (ROGERS)

Mathis Brothers Furniture; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading furniture retailer is seeking a Sales Associate to provide exceptional customer service while coaching and developing sales associates. The role requires effective communication and leadership skills, along with the ability to achieve sales goals. Flexible shifts, including opening and closing hours, are necessary. Candidates should have advanced knowledge of Storis and be physically capable of lifting merchandise.

Benefits

Equal Opportunity Employer

Drug-free workplace

Qualifications

• Must have advanced knowledge of Storis.
• Ability to lift merchandise up to 20 lbs.
• Proven leadership within the organization.

Responsibilities

• Coach sales associates and meet daily with the department team.
• Ensure effective selling and customer service.
• Manage staffing and scheduling for the department.

Skills

Effective communication

Leadership

Positive attitude

Tools

Storis

Job description

EXAMPLES OF WORK PERFORMED:

• Coach sales associates
• Meet daily with the department team
• Provide advice, support, motivation, or information to help meet sales objectives
• Ensure the department is effectively selling products
• Work directly with customers and employees within the department, and collaborate with other departments as needed
• Coordinate with other departments to meet customer needs
• Answer customer questions about products, prices, availability, and usage
• Highlight product features based on customer needs analysis
• Assist customers in locating or obtaining merchandise
• Describe merchandise and explain its use, operation, and care
• Apply methods for showing, promoting, and selling products
• Maintain personal sales volume and metrics
• Achieve sales goals for the department
• Manage staffing and scheduling for the department
• Train and develop existing and new associates
• Maintain a clean and sales-ready department, communicating its importance to staff
• Ensure the department is ready for store opening and straighten at closing
• Coordinate with visual team on departmental needs
• Provide excellent customer service and perform other duties as directed by management

EMPLOYMENT STANDARDS: Must be able to work flexible shifts, including opening and closing. Advanced Storis knowledge required. Ability to lift merchandise weighing up to 20 lbs. Effective communication skills, positive attitude, and proven leadership within the organization are essential.

PHYSICAL ACTIVITY REQUIREMENTS: Must be able to perform tasks such as stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motions.

Heavy Work: Lifting up to 20 lbs occasionally, and up to 10 lbs constantly to move objects.
Work Environment: Indoor, climate-controlled setting.

Mathis Brothers promotes a drug-free workplace and is an Equal Opportunity Employer.

*Non-Safety Sensitive Position*

Mathis Brothers is committed to equal employment opportunity. Applicants will be informed of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.