Sales Dept Manager: Lead Teams, Earn Commission

Von Maur, Inc.; Johnson Creek (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager in the United States to lead a retail team, optimize merchandising, and develop associates to deliver superior customer experiences.

You will build relationships with customers to grow department business and achieve sales targets. You will coach, assess performance, and provide feedback while solving customer issues and maintaining excellent service standards.

Qualifications

• Experience leading retail teams and driving customer service excellence.
• Track record of meeting or exceeding sales goals and account growth.
• Ability to train and coach associates to improve service quality.

Responsibilities

• Motivate associates to deliver outstanding customer service; train, coach and lead by example.
• Develop relationships to grow department business.
• Execute duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve service quality and department results.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Skills

People leadership

Customer service

Sales coaching

Relationship building

Tools

POS systems

Job description

Von Maur, Inc. is seeking a Department Manager in the United States to lead a retail team, optimize merchandising, and develop associates to deliver superior customer experiences.

You will build relationships with customers to grow department business and achieve sales targets. You will coach, assess performance, and provide feedback while solving customer issues and maintaining excellent service standards.