Sales Department Manager - Textiles and Rugs

IKEA USA; Stoughton (MA); On-site; USD 69,000 - 101,000; Full time

Job summary

An established industry player is seeking a passionate individual to enhance the shopping experience and drive sales in a vibrant retail environment. This permanent, salaried position offers the chance to lead a diverse team, analyze market trends, and develop co-workers while fostering an inclusive culture. With a focus on customer satisfaction and long-term profitability, you'll play a crucial role in shaping the future of retail. Enjoy a range of benefits, including paid time off and tuition discounts, while contributing to a better everyday life for many. If you're ready to make an impact, this opportunity is for you.

Benefits

Paid Time Off

Parental Leave

Tuition Discounts

Retirement Plans

Co-worker Discounts

Pet Insurance

Safety Shoe Reimbursement

Telehealth Services

Dental and Vision Plans

Medical and Rx Plans

Qualifications

• 5 years managing and developing people in a retail environment.
• 5 years of active sales experience with customer focus.

Responsibilities

• Optimize the IKEA shopping experience for customer satisfaction.
• Maximize sales and profitability aligned with department goals.

Skills

Team Leadership

Customer Service

Sales Management

Retail Experience

Education

Bachelor's Degree

Job description

Why we will love you

You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is more than just home furnishings; it is about working together to make a better everyday life for the many. Join us to contribute, grow, and share your uniqueness, and start a better life for yourself.

What you'll be doing day to day

You will optimize the IKEA shopping experience to ensure customer satisfaction and increase sales. Your responsibilities include maximizing sales and long-term profitability aligned with department goals, analyzing and acting on commercial opportunities, managing product availability, and gathering customer feedback. You will oversee the selection, onboarding, and development of co-workers, collaborate with partners across various functions to optimize sales, ensure the team is knowledgeable about products and services, monitor market trends, and foster an environment that embraces IKEA's culture and diversity.

Together as a Team

We meet our customers across various channels—stores, online, catalogs, and beyond. We understand the IKEA product range, local markets, and customer needs, constantly seeking new ways to connect and maximize sales and profitability. As part of a diverse global team, we work towards the continued success of the IKEA concept, helping millions of customers create a better everyday life.

QUALIFICATIONS

• 5 years of experience managing, leading, and developing people in a retail, customer-centric environment.
• 5 years of experience in active sales, with a strong understanding of customer needs.

Apply now!

This is a permanent, salaried position. Benefits are available to eligible co-workers. The role requires open availability from Monday through Sunday. The full salary range is $69,639 - $100,700. Benefits include paid time off, early wages, parental leave, tuition discounts, retirement and bonus plans, co-worker discounts, pet insurance, education programs, safety shoe reimbursement, telehealth, dental and vision plans, medical and Rx plans (for those working at least 20 hours/week), and a fun, inclusive work environment. Please note this is a Sensitive Position; a background check and drug test are required before employment.