Sales & Customers Service Associate

Massage Envy; Florham Park (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Paid time off

Employee Assistance Program

flexible schedule

training

free massage, skincare or stretch each

Job summary

Massage Envy Florham Park is looking for team members to deliver outstanding customer service and promote Total Body Care. You will help guests understand services, book appointments, and encourage home care retail purchases based on provider recommendations.

We value friendly, reliable team players with strong math and computer skills, the ability to multitask, and a passion for wellness. A supportive leadership team and ongoing product training are offered, with a flexible schedule to support

Qualifications

• High school diploma or equivalent; previous retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills with guests; builds positive relationships.
• Knowledge of massage/skin care services helpful; supports Total Body Care.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients about Total Body Care and promote services and wellness programs.
• Schedule services, answer calls and emails, and assist with clinic flow.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Sales

Math skills

Computer skills

Multitasking

People skills

Education

High School Diploma or equivalent

Job description

Where Better Careers Begin!

Massage Envy Parsippany

Do you have a passion for helping others?

At the Massage Envy Florham Park franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• 401(k)
• Paid time off
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discount off all products and services

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you!