Sales & Customer Service Representative

Forestry Suppliers, Inc.; Jackson (MS); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Paid personal time off

Profit-based bonuses

Medical and prescription drug benefits

Flex savings account (FSA)

Student loan repayment assistance

College education assistance program

Employee discounts

Job summary

Forestry Suppliers, Inc. in Jackson, Mississippi seeks a Sales & Customer Service Representative to handle calls and emails, monitor customer accounts, and perform administrative tasks related to Sales and Customer Service.

The role reports to the Supervisor of Sales & Customer Service and is located in Jackson, MS with a mostly remote option for qualified Sales Team members. Working hours are Mon-Fri, 8am-5pm.

Qualifications

• Basic office and clerical skills, including experience with Microsoft Office software.
• High school diploma.

Responsibilities

• Respond to sales and customer service calls and emails
• Monitor customer accounts
• Perform administrative tasks related to Sales and Customer Service

Skills

Basic Office Skills

MS Office

Education

High School Diploma

Job description

At Forestry Suppliers, Inc., we're more than a group of foresters, although we certainly have foresters and other outdoor pros on staff.

We rely on a talented team of individuals across accounting, bid & contract, creative, customer service, IT, marketing, operations, product support, purchasing, retail sales, shipping, telephone sales, warehousing, and more to deliver top-notch service for our customers worldwide.

We're a privately-owned company with almost zero red tape. We are committed to getting things done with as few meetings as possible. With everyone under one roof in downtown Jackson, Mississippi, it's easy to get the answers you need — just walk down the hall.

Some employees have made a career here for more than 40 years! It's easy to do with a great team of people in a strong, stable company that's been in business for more than 70 years.

If you're looking for your forever career home, we think you'll like our down-to-earth atmosphere and our excellent benefits, including:

• Paid holidays (8), including two days at Thanksgiving and at Christmas
• Paid personal time off
• Profit-based bonuses
• Medical and prescription drug benefits with low premiums for individuals and families
• Flex savings account (FSA)
• Student loan repayment assistance (SLRA) program
• College education assistance program for employee dependents
• Employee discounts when purchasing FSI products

Location: Jackson, Mississippi, United States

Full-time Partially remote

Job Description

This position will report to the company’s Supervisor of Sales & Customer Service.

This Sales & Customer Service Representative will handle a variety of responsibilities for the company, including:

• Respond to sales and customer service calls and emails
• Monitor customer accounts
• Perform administrative tasks related to Sales and Customer Service

The position is located in Jackson, Mississippi, and does not require out-of-town travel. Normal working hours are Monday-Friday, 8am-5pm. Competitive salary with excellent benefits with a long-time stable company. Eligible Sales Team members may qualify for a mostly remote work schedule.

Desired Skills and Expertise

• Basic office and clerical skills, including experience with Microsoft Office software.
• High school diploma

We are seeking an applicant who exhibits:

• Ability to follow detailed instructions
• Integrity of the highest degree
• A utility player mentality who is enthusiastic about learning new skills and generating innovative solutions to solve work challenges and identify opportunities
• A confident, friendly, positive attitude that shows everything you do as a welcome opportunity to learn more about Forestry Suppliers, Inc.
• An ability to treat confidential material appropriately
• Ability to learn quickly and prioritize effectively
• Excellent communication skills; ability to communicate clearly and effectively

About Forestry Suppliers, Inc.

When Jim Craig started this company in 1949, customer packages wrapped for Parcel Post were loaded on a Red Wagon and pulled to a nearby post office. Today, Forestry Suppliers, Inc. is a direct-mail supplier for natural resource professionals worldwide.

Our annual catalog and website feature over 10,000 quality products for forestry, environmental science, surveying, engineering, horticulture, grounds maintenance, educational professionals, and more.

And our Red Wagon service continues with product support services including technical support before and after any sale, a bilingual sales staff, experienced customer service representatives, a knowledgeable bid and contract department, and an in-house repair service, all of which reinforce our guarantee of 100% satisfaction.

Forestry Suppliers, Inc. is headquartered in Jackson, Mississippi.

About Our Benefits

Forestry Suppliers isa privately-owned company with almost zero red tape. We are committed to getting things done with as few meetings as possible. With everyone under one roof in downtown Jackson, Mississippi, it's easy to get the answers you need — just walk down the hall.

Some employees have made a career here for more than 40 years! It's easy to do with a great team of people in a strong, stable company that's been in business for more than 75 years.

If you're looking for your forever career home, we think you'll like our down-to-earth atmosphere and our excellent benefits, including:

• Paid holidays (8), including two days at Thanksgiving and at Christmas
• Paid personal time off for vacation, sick leave, etc.
• Profit-sharing retirement plan
• Profit-based bonuses
• Medical and prescription drug benefits with low premiums for individuals and families
• Telehealth medical benefits, including mental health therapists, neck and back pain specialists, and nutrition counseling
• Flex savings account (FSA)
• Vision benefits
• Dental benefits
• Student loan repayment assistance (SLRA) program
• College education assistance program for employee dependents
• Employee discount when purchasing FSI products
• And more

Equal Opportunity Employer

Forestry Suppliers Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.