Sales & Customer Service Associate

Massage Envy Franchising, LLC; Oklahoma City (OK); On-site; Full time

Job summary

Massage Envy Quail Springs seeks dedicated individuals for a customer service role to support wellness journeys. This full-time position offers competitive pay, healthcare benefits, and a flexible schedule. Candidates should have a passion for helping others and a solid customer service background.

Benefits

Employer-paid healthcare (medical, dental, vision)

Paid time off

Flexible schedule

In-depth product and service training

Free & discounted services each month

40% off skincare retail products

Employee referral bonus program

Qualifications

• Previous retail or sales experience preferred.
• Reliable and able to handle responsible shifts.
• Knowledge of massage and skincare services is a plus.

Responsibilities

• Provide outstanding customer service to clients.
• Promote services and sell the Wellness Program.
• Support clinic flow by managing client schedules and inquiries.

Skills

Customer Service

Critical Thinking

People Skills

Mathematical Skills

Computer Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Quail Springs 13801 N. Pennsylvania Ave. Ste B, Oklahoma City, OK 73134

Do you have a passion for helping others? At the Massage Envy Quail Springsfranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $12 hr. Evaluation & raise after a yearplus bonuses and commissions
• FUll-TIME Employer-paid healthcare including medical, dental and vision plans
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free & discounted massage, skincare or stretch service each month
• 40% off all skin care retail products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Dependable and reliable to responsible shifts

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

12.00

Job ID

2025-239443