Sales & Customer Service Associate

Massage Envy Franchising, LLC; Folsom (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A wellness service provider in Folsom, California is seeking a Sales Associate to provide excellent customer service and promote wellness programs. Candidates should have strong multitasking and people skills. The position offers competitive pay of $17 per hour and various perks including commissions, paid sick time, and career development opportunities.

Benefits

Unlimited bonuses and commissions

Paid Sick Time

Long-term career planning

401k & Health Insurance

Discounted retail & services

Qualifications

• Must be 18 years or older.
• Critical thinkers with basic math, computer skills and the ability to multitask.
• Great people skills and the ability to establish positive relationships.

Responsibilities

• Provide outstanding customer service.
• Promote the value of Total Body Care.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer service skills

Multitasking

Basic math skills

Computer skills

Job description

Overview

Sales Associate

Job Description

Do you have a passion for helping others?

At Massage Envy, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Pay and Perks:

• Unlimited bonuses and commissions
• Paid Sick Time (PST) for all team members
• Long-term career planning and advancement
• 401k & Health Insurance
• Discounted retail & services

Qualified Candidates:

• Must be 18 years or older
• Are critical thinkers with basic math, computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of Total Body Care with a general knowledge of massage, stretch and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Basic clinic upkeep including but not limited to dusting, emptying trash receptacles, wiping down frequently touched area, and maintaining general cleanliness in bathrooms, common areas, and breakroom

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$17