Sales/Customer Service Associate

Exodusrigs; California (MO); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to spearhead the sales process during the pre-launch phase of innovative luxury vehicles. This role offers the chance to develop sales materials, engage with customers, and manage the sales pipeline. Ideal candidates will possess a strong background in luxury markets and a proven track record in sales, particularly in high-end transportation or advanced consumer technology. If you're passionate about delivering exceptional customer experiences and thrive in a startup environment, this is an exciting opportunity to grow into a Sales Manager role, driving success and customer satisfaction.

Qualifications

• 2 years of inside sales experience in luxury automotive or advanced electronics.
• Adept at CRM systems and skilled in communication with clients and partners.

Responsibilities

• Lead the sales process during the pre-launch phase and ensure customer satisfaction.
• Manage the sales pipeline, including lead generation and order management.

Skills

Sales Accumen

Proactive Communication

Relationship Management

Sales Pipeline Management

Aptitude for Luxury Vehicle Market

Education

College Degree (Associates or Bachelors)

Tools

CRM Systems

Microsoft Office

Microsoft Teams

Jira

Asana

Trello

Job description

Position Objective:

This newly created position will lead the sales process during the Exodus Rigs Capax pre-launch phase and including the development of initial sales materials, creation of the new vehicle showroom, product demonstrations and event support, and initial customer outreach and engagement, while ensuring the highest customer satisfaction with the products and services offered by Exodus Rigs. They will have the potential to grow into the position of Sales Manager and to own the sales pipeline, including lead generation and cultivation, order management and closure, and the customer relationship during vehicle build, delivery, customer service, and warranty support.

Critical Experience, Knowledge and Capabilities:

• Aptitude for Premier / Luxury Vehicle Market, including success in B2C high-end transportation (private jets/aviation, yachts, premium electric vehicles, etc...) and/or leading-edge consumer technology (e.g. battery/solar smart home systems, off road vehicle electronics, aftermarket premium RVs...).
• Sales Accumen and ability to demonstrate confidence in closing pre-orders prior to product launch (i.e. startup pre-launch experience).
• Proactive and Effective Communications, both written and verbal, through sales and marketing material messaging.
• Relationship Management skills and abilities, including ownership of the end-to-end sales and product lifecycle, use of CRM tools, processes and metrics, and email, direct messaging, or other applicable forms.
• Sales Pipeline Management, including CRM, funnel metrics, and driving acceptable closure rate (to be agreed upon).

Position Requirements:

• College Degree (Associates or Bachelors)
• 2 Years of Inside Sales Experience, preferably in luxury automotive, aviation, or advanced consumer electronics.
• Adept at CRM systems, Microsoft Office and Teams, and other cloud-based communication tools such as Jira, Asana, Trello, or others.
• Skilled in all forms of communication, written and verbal, with internal team members, external partners, and potential or current customers.
• Flexible, hard-working, and dedicated, with a positive attitude and strong work ethic.
• Must be able to pass random drug screenings.
• Must possess a valid California Driver’s License.

Preferred Experience:

• 2-5 years of sales experience in a Premier / Luxury Market, including automotive, technology, RV, or aviation.
• Demonstrated track record in the product pre-launch sales phase.