Sales & Customer Experience Associate — Range & Training

Range USA; Kansas City (MO); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical, Dental, and Vision health ins

Unlimited Shooting – Free Classes

Discounts and rewards program

Paid training

Job summary

Range USA is seeking a Sales Associate in Kansas City, MO. This part-time role requires helping customers with product knowledge, performing sales, and upholding safety and compliance standards within our range environment.

You will greet customers, upsell where appropriate, and ensure they leave with a complete experience, including information on services, discounts and promotions. Training is provided, and benefits are available.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the full package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain the range timer for proper tracking of customer time
• Ensure an efficient and compliant range firearm rental process
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Skills

Customer service

Sales experience

Regulatory compliance

Availability

Education

High School Diploma

Job description

Range USA is seeking a Sales Associate in Kansas City, MO. This part-time role requires helping customers with product knowledge, performing sales, and upholding safety and compliance standards within our range environment.

You will greet customers, upsell where appropriate, and ensure they leave with a complete experience, including information on services, discounts and promotions. Training is provided, and benefits are available.