Sales & Customer Experience Associate

R301US Hibbett Retail, Inc.; Thatcher (AZ); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Thatcher, Arizona is hiring a Sales Associate in the Operations department. The role focuses on delivering quality customer service, knowledge of product areas, and promoting merchandise to drive sales.

The position is non-exempt under the FLSA, reports to the Store Manager, and supports daily store operations while upholding company policies and customer service standards.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in manuals.
• Assist in the daily operations of the store, including completing work lists and shipments.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs and pricing concerns to store management.
• Attend all staff meetings and tech clinics for the store.
• Protect company assets and financial information by ensuring internal control procedures.

Skills

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Thatcher, Arizona is hiring a Sales Associate in the Operations department. The role focuses on delivering quality customer service, knowledge of product areas, and promoting merchandise to drive sales.

The position is non-exempt under the FLSA, reports to the Store Manager, and supports daily store operations while upholding company policies and customer service standards.