Sales & Customer Experience Associate

Hibbett; Dothan (AL); On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in Wetumpka, Alabama seeks a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas, uphold policies from the visual manual, promote each sale or promotion, and act as an ambassador of the brand to create a distinctive shopping experience that helps build long‑term customers.

Reporting to the Store Manager in Operations, you should have 0–2 years of customer service experience, strong interpersonal and communication

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.
• Strong attention to detail with multi-tasking.
• Is a team player and customer-service oriented.

Responsibilities

• Produce and deliver extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in manuals.
• Assist in the daily operations of the store, including shipments and store maintenance.
• Utilize presenting merchandise to promote and sell goods using product knowledge.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring internal control procedures and reporting risks.

Skills

Customer service

Interpersonal communication

Fast-paced environment adaptability

Self-starter

Attention to detail

Team player

Job description

Hibbett in Wetumpka, Alabama seeks a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas, uphold policies from the visual manual, promote each sale or promotion, and act as an ambassador of the brand to create a distinctive shopping experience that helps build long‑term customers.

Reporting to the Store Manager in Operations, you should have 0–2 years of customer service experience, strong interpersonal and communication