Sales Coordinator - Senior Living

Senior Star; Dublin, Northern (OH, KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Senior Star's Dublin Retirement Village in Dublin, OH is seeking a Sales Coordinator to manage the full sales journey—from first contact to move-in—across Independent Living, Assisted Living and Memory Care. You will build relationships, generate leads, and drive occupancy through hospitality-minded, results-driven outreach.

If you excel at prospecting, personal touches, and cross-team collaboration, this role is for you.

Qualifications

• Strong interpersonal skills and ability to build trust with seniors and families.
• Ability to manage a sales pipeline and follow a structured follow-up process.

Responsibilities

• Own the sales journey from relationship-building to results.
• Drive occupancy and revenue by generating leads and turning relationships into move-ins.
• Build a strong pipeline through prospecting, networking, outreach, events, home visits, and referrals.
• Create legendary prospect experiences that feel personal and Senior Star.
• Learn what matters to each prospect and use those details to create meaningful personal touches.
• Build trust with seniors and families across Independent Living, Assisted Living, and Memory Care.
• Follow up with purpose and persistence and know when to listen, nurture, and ask for commitment.
• Own CRM, pipeline, sales activities, follow-up, and results.
• Partner with the community to showcase Senior Star at its best.
• Know your market, understand competition, and seek new opportunities.

Skills

Relationship-building

Hospitality-minded

Results-driven

Prospecting

Job description

Dublin Retirement Village, 6480 Post Road, Dublin, Ohio, United States of America

Job Description

Posted Tuesday, September 1, 2026 at 4:00 AM

Sales Coordinator - Senior Living

Dublin Retirement Village | Independent Living, Assisted Living & Memory Care

Sales Fuels Our Mission. Legendary Hospitality Drives the Experience. Results Move Us Forward.

At Dublin Retirement Village, a Senior Star community, our Community Relations (Sales) Coordinator hold a crucial role in the community. Every new resident who chooses Senior Star allows us to grow our mission, strengthen our community, and positively impact another senior and their family.

That takes someone who is both hospitality-minded and highly results-driven.

We’re looking for someone who creates opportunities instead of waiting for them — someone who thrives on goals, acts with urgency, follows through consistently, and is motivated by results. At the same time, you understand that the best results come from creating an experience people remember.

What You’ll Do

You’ll own the sales journey from relationship‑building to results.

• Drive occupancy and revenue by actively generating leads, advancing prospects, and turning relationships into move‑ins.
• Build a strong pipeline through consistent prospecting, networking, outreach, events, home visits, and referral relationships.
• Create legendary prospect experiences that feel personal, thoughtful, and distinctly Senior Star.
• Learn what matters to each prospect and use those details to create meaningful personal touches throughout their journey.
• Build trust with seniors and families as they explore Independent Living, Assisted Living, and Memory Care, helping them discover the option that best fits their needs and lifestyle.
• Follow up with purpose and persistence — knowing when to listen, when to nurture, and when to ask for the commitment.
• Build strong professional referral relationships that consistently generate qualified leads.
• Own your CRM, pipeline, sales activities, follow‑up, and results.
• Partner with the entire community to ensure every tour, interaction, and move‑in showcases Senior Star at its best.
• Know your market, understand your competition, and continually look for new opportunities to grow.

What Top in Class Looks Like

Legendary Hospitality
You make people feel known. You notice the details, anticipate needs, and turn what you learn into personal touches that differentiate Senior Star and create experiences families remember.

Legendary Teamwork
You know sales doesn't happen in a silo. You partner with associates throughout the community to create a seamless experience from the first inquiry through move‑in — regardless of where someone is in their senior living journey.

Legendary Leadership
You own the outcome. You are proactive in creating opportunities, persistent in your follow‑up, and accountable for moving prospects forward. You know your numbers, understand your pipeline, and continually look for ways to improve results.

The Person We’re Looking For

You are someone who:

• Is driven by results and energized by achieving goals.
• Brings a strong sense of urgency and takes initiative without waiting for direction.
• Enjoys building momentum, advancing opportunities, and earning the commitment.
• Builds genuine relationships while staying focused on the desired outcome.
• Is persistent and resilient when faced with challenges or setbacks.
• Consistently asks, “What else can I do to move this forward?”
• Is comfortable connecting with seniors across Independent Living, Assisted Living, and Memory Care, including individuals living with dementia.
• Can build trust with both seniors and their families, recognizing that every senior living journey is different.
• Understands that small details and personal touches can make a big difference.
• Is organized and disciplined in managing a strong pipeline and follow‑up process.
• Takes personal accountability for performance and understands how their results impact the success of the entire community.
• Has experience in sales, senior living, hospitality, marketing, business development, or another relationship‑driven environment.

At Senior Star, Sales Fuels Our Mission. Strong sales results give us the opportunity to serve more seniors, build stronger communities, and continue delivering the legendary experiences that set Senior Star apart.

If you’re a driven relationship‑builder who believes exceptional hospitality and exceptional results go hand in hand, we’d love to meet you.

Dublin Retirement Village, 6480 Post Road, Dublin, Ohio, United States of America