Sales Coordinator - Senior Living

Cogir Senior Living

Castle Rock (CO)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

401K with Company Match

Employee Assistance Program

Generous Employee Referral Program

Pay on Demand

Job summary

An established industry player in senior living is seeking a dynamic Sales Coordinator to join their new retirement community in Castle Rock. This role is perfect for someone who is organized, friendly, and passionate about enhancing the lives of seniors. You'll be involved in the entire sales process, from giving tours to managing relationships with residents and families. With a commitment to exceptional care and a supportive environment, this opportunity offers a chance to make a meaningful impact while building a fulfilling career. Join a team that values creativity and excellence and be part of a mission that truly enriches lives.

Qualifications

2+ years of experience in sales and marketing preferred.
Strong communication and customer service skills are essential.

Responsibilities

Assist in lead management and increase community census.
Conduct tours and provide marketing info to prospective residents.
Maintain CRM software and ensure resident satisfaction.

Skills

Sales Skills

Customer Service

Communication Skills

Team Player

Education

High School Diploma

Bachelor's Degree in Marketing or Business

Tools

Yardi CRM

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

4 weeks ago Be among the first 25 applicants

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

THE POSITION

We are hiring an organized, friendly, and customer-obsessed Sales Coordinator for our brand-new, state-of-the-art retirement community, Bridgewater by Cogir, opening its doors for our first residents in a few short months in Castle Rock, CO.

The Sales Coordinator must have in-depth knowledge of the property's products and services, enabling them to represent the community effectively and accurately to referral sources and potential clients. They foster relationships with current and future residents, their families, community partners, and local organizations to promote the senior living community and ensure a thriving, supportive environment. As a Sales Coordinator, you participate in the whole sales process, from a tour with a prospective family to the move-in process of new residents, ensuring their smooth transition into the community.

The ideal candidate is a dynamic, empathetic, and detail-oriented professional passionate about improving the lives of seniors. We welcome candidates from the retirement living, hotel, and real estate industries.

WHAT WE OFFER

Compensation includes a base salary and commissions.
Early access to paycheck (pay on demand).
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Employee Assistance Program.
Generous Employee Referral Program and more.

KEY RESPONSIBILITIES

Assist the Community Relations Director in implementing plans to acquire and manage leads and increase census.
Qualify prospects, convert qualified prospects to tours, and convert tours to deposits utilizing the sales process.
As directed, handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information form, entering inquiry information into the sales and marketing database, and following up with correspondence.
Give community tours and provide marketing information to prospective residents and families.
As requested, assist the Community Relations Director in preparing routine and special sales and marketing reports.
Follow up with all potential residents, referral sources, or interested parties.
Assist with preparing all required sales reports and sales activity boards.
Assist with preparing and processing all required information for a successful move-in.
Aid residents and their family members with the adjustment to the facility during and after move-in.
Maintain the community's Customer Relationship Management software (CRM) Yardi accurately and timely.
Establish relationships between residents, department heads, and staff who provide services daily to maintain high resident satisfaction.
Understand the community's care regulations to ensure proper placement and education to prospects.
Assist with the setting up and tearing down of special events.

CANDIDATE QUALIFICATIONS

Education:

A High School diploma is required.
A bachelor's degree in marketing, business, or a related field is preferred, or an equivalent combination of experience and education.

Experience, Competencies, and Skills:

At least 2 years of experience in retirement housing, hospitality, multi-family, or healthcare sales and marketing is preferred.
Proven success in achieving sales goals and quotas.
A positive team player mentality and passion for serving seniors.
Ability to work in a fast-paced environment and capacity to work evenings and/or weekends if needed.
Knowledge of various computer systems, particularly Excel, Word, and Outlook.
Experience with Yardi or similar CRM software preferred.
A valid driver's license.

Apply today and become part of the Cogir Family!

Seniority level