Sales Coordinator - Seasonal

Hei Hotels Inc.; The Woodlands (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental through Anthem BCBS

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching funds

Hotel Room Discount programs

Job summary

HEI Hotels & Resorts is seeking a Sales Coordinator for The Woodlands Resort to support the sales team on-site. You will handle booking inquiries, draft contracts, and coordinate with other departments to fulfill VIP arrangements. The role emphasizes strong communication, data entry, and meticulous record-keeping.

Previous hotel or hospitality experience is preferred. The position requires reliable attendance and the ability to stand or sit for extended periods, with standard office duties

Qualifications

• Hotel/Resort experience is preferred.
• Basic administrative knowledge including business letters, formats, and telephone etiquette.
• Ability to effectively use Microsoft Office Suite and input information accurately.
• Strong verbal and written communication skills; patient and diplomatic with customers.

Responsibilities

• Assist Sales Team with administrative tasks and hotel sales support.
• Act as liaison between Sales Managers and clients in the manager's absence.
• Input data, draft contracts, and prepare paperwork for bookings.
• Answer calls, route inquiries, and record messages for staff.
• Organize and maintain filing systems and essential department records.

Job description

Sales Coordinator - Seasonal# Career Opportunities at HEI Hotels & Resorts## Sales Coordinator - SeasonalApply: On-Site: The Woodlands Resort - The Woodlands, TX: Full time: Posted Yesterday: JR120137**About Us**The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $21.00 - $21.00### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Sales Team in the administrative functions required for effective hotel sales and management.### **Essential Duties and Responsibilities*** Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.* Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents.* Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.* Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.* Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.* Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Basic administrative knowledge such as business letters, formats, and telephone etiquette.* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.* Ability to access and accurately input information into a computer using Microsoft Office Suite.* Ability to follow written and verbal instructions.* Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.* Ability to set-up and maintain filing systems.* Effective verbal and written communication skills.* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.