Sales Coordinator (SCAN Temp)

SCAN Health Insurance; Long Beach (CA); Hybrid; USD 35,000 - 51,000; Full time

Benefits offered by this job

Medical Benefits

Paid Sick Time

Excellent 401(k) Retirement Plan

Team-oriented environment

Job summary

SCAN Health Insurance seeks a proactive sales support professional to back the Integrated Care Delivery team across assisted living, memory care, and skilled nursing facilities. You will help drive lead generation, campaigns, and member communications, while producing enrollment and production reports.

You will collaborate with clinical teams and communities to resolve inquiries and uphold CMS/MIPPA guidance, contributing to ambitious growth objectives and a remote-friendly work environment.

Qualifications

• 3+ years of sales support experience in long-term care communities.
• Knowledge of Medicare/Medicaid and nursing home dynamics.
• Proficient in Email, Word, Excel, and PowerPoint.
• Strong written and verbal communication with presentation skills.
• Comfort in a Skilled Nursing Home environment.
• Self-starter who can influence others and connect quickly.
• Ability to work independently in a remote office.

Responsibilities

• Support Integrated Care Delivery sales team by building relationships with leaders in assisted living, memory care, and SNFs.
• Assist in developing and executing sales and marketing campaigns.
• Produce reports to measure enrollment and production data for sales reps.
• Promote member retention by resolving inquiries and communicating with communities, clinical teams, families, and members.
• Share best practices to improve team production.
• Adhere to production goals and create reports tracking growth objectives.
• Follow CMS, MIPPA, and compliance guidelines in sales/marketing activities.
• Maintain knowledge by attending educational workshops.
• Support SCAN’s vision and strategic goals.
• Other duties as assigned.
• Curious about AI and its power to transform operations.

Skills

Sales support

Medicare knowledge

MS Office proficiency

Communication skills

Self-starter

Remote work ability

Skilled nursing awareness

Influence and networking

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.

The Job

Operational support for the Integrated Care Delivery Sales team, including supporting lead generation, campaigns, member communications, and data analysis.

You Will

• Support the Integrated Care Delivery sales team with building relationships with leadership and key stakeholders in Assisted Living, Memory Care, and Skilled Nursing Facilities and with initiating opportunities for sales presentations, community events, and other resident activities within communities.

• Support the development and execution of sales and marketing campaigns.

• Assist in producing reports that accurately measure, track and analyze enrollment and production date for Integrated Care Delivery sales reps.

• Promote member retention by assisting the Integrated Care Delivery sales reps in resolving inquiries and proactively communicating with communities, clinical team, family members and current members.

• Share best practices across the team to enhance Integrated Care Delivery Sales team production.

• Adhere to production goals and performance standards. Support the creation of comprehensive reports that provide production data and measure results of growth objectives.

• Follow all state and regulatory guidelines by adhering to sales and marketing requirements established by CMS, MIPPA and other policies and procedures implemented by Compliance Department.

• Maintain professional and technical knowledge by attending educational workshops.

• Actively support and advance SCAN’s vision, mission, and strategic goals.

• Other duties as assigned.

• We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Your Qualifications

• 3+ years of sales support experience in the Long Term Communities preferred

• Knowledge of Medicare/Medicaid and/or nursing community dynamics

• PC Skills including: Email, Word, Excel, PowerPoint

• Strong written and verbal communication skills with abilities to deliver presentations in an impactful manner.

• Proficiency in computer skills and Microsoft Office Suite products.

• Comfortable working in a Skilled Nursing Home and Long Term Care environment.

• Assertive self-starter who is able to influence others and make connections quickly.

• Proven ability to work independently and productively in a remote office setting.

What’s in it for you?

• Base salary range: $25.38 to $36.76 per hour

• Work Mode: Mostly Remote. This is a hybrid position. Employees who live locally are expected to follow SCAN in-office schedule (currently Tuesdays and Wednesdays). SCAN’s headquarters is currently located in Long Beach, California, and is expected to relocate to Cerritos, California, in 2027.

• Medical Benefits

• Paid Sick Time

• Excellent 401(k) Retirement Saving Plan

• An opportunity to become part of a team that makes a difference to our members and our community every day!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

SCAN is proud to be an Equal Employment Opportunity and affirmative Action workplace.

Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.

A background check is required.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)