Sales Coordinator (SCAN Temp)

Scan-Health-Plan; Long Beach (CA); Hybrid; USD 72,724,000 - 105,333,000; Full time

Benefits offered by this job

Medical Benefits

Paid Sick Time

Excellent 401(k) Retirement Plan

Job summary

SCAN is seeking a proactive Integrated Care Delivery Sales Support role in a mostly remote, hybrid environment with on-site days in Long Beach, CA. You will back the sales team with lead generation, campaigns, and member communications across Assisted Living, Memory Care, and Skilled Nursing facilities.

The role requires 3+ years in sales support within long-term care, solid Medicare/Medicaid knowledge, and strong Microsoft Office proficiency.

Qualifications

• 3+ years of sales support experience in Long Term Communities preferred.
• Knowledge of Medicare/Medicaid and/or nursing community dynamics.
• PC Skills including: Email, Word, Excel, PowerPoint.
• Strong written and verbal communication skills; ability to deliver impactful presentations.
• Proficiency in Microsoft Office Suite products.
• Comfortable working in a Skilled Nursing Home and Long Term Care environment.
• Assertive self-starter able to influence others and make quick connections.
• Proven ability to work independently and remotely.

Responsibilities

• Support the Integrated Care Delivery sales team with building relationships with leadership and key stakeholders in Assisted Living, Memory Care, and Skilled Nursing Facilities and initiating opportunities for sales presentations, community events, and resident activities.
• Assist in developing and executing sales and marketing campaigns.
• Produce reports that measure enrollment and production data for sales reps.
• Promote member retention by addressing inquiries and communicating with communities, clinical teams, families, and members.
• Share best practices across the team to boost production.
• Follow production goals and implement performance standards.
• Create comprehensive reports on production data and growth objectives.

Skills

Sales support

Medicare/Medicaid knowledge

Communication skills

Remote work ability

Tools

Microsoft Office

Job description

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.The JobOperational support for the Integrated Care Delivery Sales team, including supporting lead generation, campaigns, member communications, and data analysis.You WillSupport the Integrated Care Delivery sales team with building relationships with leadership and key stakeholders in Assisted Living, Memory Care, and Skilled Nursing Facilities and with initiating opportunities for sales presentations, community events, and other resident activities within communities.Support the development and execution of sales and marketing campaigns.Assist in producing reports that accurately measure, track and analyze enrollment and production date for Integrated Care Delivery sales reps.Promote member retention by assisting the Integrated Care Delivery sales reps in resolving inquiries and proactively communicating with communities, clinical team, family members and current members.Share best practices across the team to enhance Integrated Care Delivery Sales team production.Adhere to production goals and performance standards. Support the creation of comprehensive reports that provide production data and measure results of growth objectives.Follow all state and regulatory guidelines by adhering to sales and marketing requirements established by CMS, MIPPA and other policies and procedures implemented by Compliance Department.Maintain professional and technical knowledge by attending educational workshops.Actively support and advance SCAN’s vision, mission, and strategic goals.Other duties as assigned.We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.Your Qualifications3+ years of sales support experience in the Long Term Communities preferredKnowledge of Medicare/Medicaid and/or nursing community dynamicsPC Skills including: Email, Word, Excel, PowerPointStrong written and verbal communication skills with abilities to deliver presentations in an impactful manner.Proficiency in computer skills and Microsoft Office Suite products.Comfortable working in a Skilled Nursing Home and Long Term Care environment.Assertive self-starter who is able to influence others and make connections quickly.Proven ability to work independently and productively in a remote office setting.What’s in it for you?Base salary range: $25.38 to $36.76 per hourWork Mode: Mostly Remote. This is a hybrid position. Employees who live locally are expected to follow SCAN in-office schedule (currently Tuesdays and Wednesdays). SCAN's headquarters is currently located in Long Beach, California, and is expected to relocate to Cerritos, California, in 2027.Medical BenefitsPaid Sick TimeExcellent 401(k) Retirement Saving PlanAn opportunity to become part of a team that makes a difference to our members and our community every day!We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.#LI-BB1#LI-HybridEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)