Sales Coordinator - I.d. Delafield

Geronimo Hospitality Group; Delafield (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that values creativity and hard work! As part of a dynamic team at a boutique restaurant, you'll play a vital role in ensuring guests have memorable experiences. Your contributions will shape the future of the restaurant, as you coordinate group bookings, manage client relationships, and assist with sales efforts. This role offers opportunities for growth in a supportive environment, where your voice matters. If you're ready to make an impact and thrive in a vibrant hospitality setting, this is the perfect opportunity for you.

Benefits

Employee Discounts

Paid Time Off

Training & Development

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Qualifications

• At least one year in sales or customer service experience required.
• Strong report-writing and communication skills are essential.

Responsibilities

• Coordinate group room blocks and manage rooming lists.
• Handle client inquiries and maintain the client relations database.
• Assist sales with administrative tasks and support management.

Skills

Sales Skills

Customer Service

Communication Skills

Report Writing

Education

High School Diploma or GED

Bachelor’s Degree in Hospitality, Sales, or Marketing

Job description

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group offers a dynamic work environment with award-winning boutique hotels, restaurants, and clubs. We are a team of innovative professionals who believe in challenging the status quo and creating exceptional destinations. Join us if you're ready to push boundaries and value hard work.

About I.d.

I.d. is a creatively inspired shared plate restaurant emphasizing artistic design and high-quality, locally sourced ingredients. It provides a unique dining experience that encourages conversation and is perfect for various occasions, from casual outings to business dinners.

PERKS OF THE JOB

We reward effort and skill with Employee Discounts, Paid Time Off, Training & Development, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We seek a competitive spirit and offer opportunities to build your future.

YOUR ROLE IN CREATING GERONIMOMENTS

You will be a key part of our team, ensuring every guest leaves with a memorable impression. Your voice matters—help us shape the future, make an impact, and enhance the guest experience.

WHAT YOUR DAY WILL LOOK LIKE

1. Coordinate and execute group room blocks and rooming lists, maintaining accurate accounts in our property management system.
2. Manage all group room resumes within the hotel property system.
3. Handle new and existing LNA accounts, communicating rate sheets with operations teams.
4. Assist sales with administrative tasks such as proposals, contracts, entering bookings, and scheduling.
5. Follow up on client inquiries via calls and emails.
6. Maintain the client relations database for accurate reporting.
7. Support the Director of Sales and Sales Manager during their absence.
8. Assist with on-property wedding, social, and corporate site tours.
9. Process correspondence and organize paperwork and work areas.
10. Coordinate reports and projects as assigned.
11. Participate in resume overview and BEO meetings with operations.
12. Work with front desk to ensure reservation accuracy.
13. Coordinate deadlines with sales for rooming lists, cut-offs, and contacts.
14. Arrange amenities, shuttles, billing, vouchers, gift bags, and special requests.
15. Prepare wedding and meeting packets for expos and tours, maintaining stock at the front desk.

Requirements

What It Takes to Succeed

Education

• High School Diploma, GED, or equivalent.

Experience and/or Training

• At least one year in sales or customer service, with report-writing and communication skills.

Preferred Qualifications

Candidates with a Bachelor’s Degree in Hospitality, Sales, or Marketing and two or more years of industry experience, especially in hospitality, will stand out.

Mandatory Requirement

U.S. Work Authorization.

Join a Team That Makes an Impression

At Geronimo Hospitality Group, we are dedicated professionals who work hard and strive for excellence. If you are committed to owning your work and creating memorable experiences, we want you on our team! We are an Equal Employment Opportunity employer.