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A leading company in food distribution seeks an administrative support professional to enhance customer service. This role offers a blend of hybrid working conditions, competitive salary, and a commitment to employee development. While contributing to customer engagement and order processing, candidates will benefit from a supportive environment aimed at fostering growth and career advancement.
Employer Industry: Food Distribution
Why consider this job opportunity:
- Salary range between $18.50 - $20.50 per hour, depending on experience and geographical location
- Full benefits starting on DAY 1, including medical, dental, vision, 401K, life insurance, and more
- Opportunity for career advancement within one of the largest food distributors in the industry
- Hybrid work model with approximately 90% remote work and only occasional onsite presence
- Continuous professional development through training and departmental meetings
- Supportive environment focused on promoting from within and improving employee skills
What to Expect (Job Responsibilities):
- Act as the first point of contact for Territory Managers and customers, providing administrative support and resolving inquiries
- Process customer orders and ensure accuracy through internal order entry systems
- Promote customer engagement with US Foods’ online services and highlight ongoing promotions
- Collaborate with Territory Managers to support customer relationships and drive sales performance
- Utilize proprietary systems and tools to efficiently answer inquiries and provide insights
What is Required (Qualifications):
- High School diploma or equivalent required; Bachelor's degree preferred
- Minimum of three (3) years of previous customer service experience required; food service distribution experience preferred
- Strong verbal communication and interpersonal skills with solid problem resolution abilities
- Ability to professionally influence and persuade customers to purchase products
- Proficiency in Microsoft Word, Excel, and Outlook
How to Stand Out (Preferred Qualifications):
- Previous sales experience is preferred, but not required
- Working knowledge of CRM tools, especially Salesforce.com, is a plus
- Experience in food service distribution is advantageous
#FoodDistribution #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment
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