Sales Coordinator (Hybrid: Onsite and Remote) (Central Region)

US FOODS; Dallas (TX); Hybrid; Full time

Job summary

A leading company in food distribution is seeking a customer service representative to provide exceptional support to Territory Managers and customers. This role involves processing orders, promoting engagement, and driving sales through effective communication and collaboration. Candidates should possess strong customer service skills and be proficient in MS Office, with a preference for those with sales experience.

Benefits

Full benefits package starting from day one

Career advancement opportunities

Flexible hybrid work model

Supportive work environment

Potential for overtime compensation

Qualifications

• 3+ years of customer service experience required.
• Solid customer service skills and ability to influence.
• Familiarity with CRM tools, especially Salesforce.com, is a plus.

Responsibilities

• Act as the first point of contact for Territory Managers and Customers.
• Process customer orders and ensure accuracy.
• Collaborate with Territory Managers to drive sales performance.

Skills

Customer Service Orientation

Verbal Communication

Problem Resolution

Education

High School Diploma

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM Tools

Job description

Employer Industry: Food Distribution

Why consider this job opportunity:
- Salary up to $20.50 per hour based on experience and geographical location
- Full benefits package available starting from day one, including medical, dental, vision, and 401K
- Opportunity for career advancement and growth within the organization, promoting from within
- Flexible hybrid work model, with approximately 90% remote work
- Supportive work environment with excellent training programs
- Potential for overtime compensation

What to Expect (Job Responsibilities):
- Act as the first point of contact for assigned Territory Managers and Customers, providing administrative support and resolving inquiries
- Process customer orders through internal systems and ensure accuracy and completeness
- Promote customer engagement and highlight ongoing promotions for upselling and cross-selling opportunities
- Collaborate with Territory Managers to drive sales performance and maintain customer shopping lists
- Respond to inquiries from customers and Territory Managers in a timely manner, escalating issues as necessary

What is Required (Qualifications):
- High School diploma or equivalent required; Bachelor’s degree preferred
- Minimum of three (3) years of previous customer service experience required
- Strong verbal communication and interpersonal skills with problem resolution ability
- Solid customer service orientation with the ability to influence and persuade customers
- Proficiency in Microsoft Word, Excel, and Outlook required

How to Stand Out (Preferred Qualifications):
- Experience in food service distribution preferred
- Previous sales experience is a plus
- Familiarity with CRM tools, especially Salesforce.com

#FoodDistribution #CustomerService #CareerOpportunity #HybridWork #BenefitsIncluded

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