Sales Coordinator, EBC

SCS Global Services; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

SCS Global Services seeks a Sales Coordinator for the EBC division, responsible for supporting sales, client service, and sales administration. As a remote position, the role includes managing sales inquiries, supporting marketing campaigns, and ensuring effective sales lead management. Ideal candidates will have a Bachelor's degree and customer service experience, with strong communication and organizational skills.

Qualifications

• Bachelor's Degree in Business, Marketing, Communications, or Environmental Science or equivalent.
• 2+ years of customer service or account support experience required.
• Fluent in English, with good judgment and ability to work independently under pressure.

Responsibilities

• Manage inbound and outbound sales inquiries and coordination.
• Support sales revenue growth and maintain accurate databases.
• Assist with trade show preparations and follow up.

Skills

Customer service orientation

Attention to detail

Organization skills

Verbal communication

Written communication

Initiative

Education

Bachelor's Degree in Business, Marketing, or related field

2+ years of customer service or account support experience

Tools

Salesforce

Outlook

Excel

Word

Job description

Career Opportunities with SCS Global Services

A great place to work.

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Company Overview
Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

Job Overview
The Sales Coordinator, EBC is an important member of the Energy, Biomaterials, and Circularity (EBC) division sales team. This position is responsible for supporting divisional sales, inbound and outbound sales coordination, sales administration, and client service activities.

• All Energy, Biomaterials, and Circularity

Essential Duties and Responsibilities
Inbound Sales Coordination

• Manage inbound sales inquiries including qualifying leads
• Respond to prospects, general inquiries, and incoming calls
• Manage sales lead queues, assigning leads to the appropriate salesperson
• Maintain accurate records, databases, and filing systems including inputting data, updating information, and ensuring that files are organized and easily accessible

Outbound Sales Coordination

• Help grow the EBC division sales revenue
• Compile prospect lists and profiles
• Collaborate with Marketing Team on implementing sales campaigns
• Support trade show preparation and follow up, including research and outreach to attendees
• Research prospective clients and contact information
• Manage new leads following events, webinars, and other sales activities
• Support corporate sales efforts and initiatives
• Establish and maintain records for leads and opportunities in Salesforce CRM
• Ensure data integrity and accuracy of recorded sales
• Review and report affiliate sales
• Create and send work orders, following up as needed
• Complete post-sale workflow: send agreements, communicate and track additional documents, and transition completed sale to Operations
• Use Salesforce to collect data for sales forecasts and other analytical reports

Long-Term Development

• Develop knowledge of sustainability certification schemes offered at SCS Global Services
• Assist in generation of proposals, including application review, scope and budget projects, draft proposals, and follow up on outstanding proposals
• Contribute to the development and implementation of innovative solutions to streamline sales activities and enhance overall team performance

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Sustainable Business, or Environmental Science or
• Equivalent combination of education and relevant professional experience or
• 2+ years of customer service or account support experience
• Fluent in English in both verbal and written communication
• Initiative, good judgment, and ability to work independently under pressure in a changing environment
• Proficient with business software including Outlook, Word, Excel, and Salesforce
• Attention to detail and strong organization and prioritization skills
• Proven ability to complete tasks in a timely, efficient, and effective manner
• Strong customer service and teamwork orientation

Preferred Qualifications

• Understanding of sustainability auditing and regulatory compliance
• Experience in Chain of Custody programs, supply chain, and industrial resource management

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

Working Remotely
At this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.

Estimated Hourly Salary
$20.40 - $26.55

EEOC Statement
SCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.