Sales Coordinator (Central Territory)

Hitachi Automotive Systems Americas, Inc.; Elk Grove Village (IL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

Hitachi Automotive Systems Americas, Inc. seeks a Sales Coordinator to support the sales team in Elk Grove Village, IL. This hybrid role involves coordinating order processing, providing customer support, and liaising with internal departments.

The ideal candidate will have a background in business, strong proficiency in SAP or Salesforce, and exceptional organizational skills. Responsibilities include managing sales transactions, preparing reports, and ensuring compliance with trade regulations.

Qualifications

• 2–5 years of experience in sales coordination or customer service.
• Detail-oriented with excellent organizational and multitasking skills.
• Strong written and verbal communication skills.

Responsibilities

• Provide administrative support to the sales team.
• Prepare and process customer quotations and sales orders.
• Serve as the primary contact for customer inquiries.

Skills

Strong organizational skills

Customer service

Attention to detail

Proficiency in Microsoft Office

Cross-cultural communication

Education

Bachelor’s degree in Business Administration or related field

Tools

SAP

Salesforce

Job description

## Sales Coordinator (Central Territory)Applyremote type: Hybridlocations: (HIESA) Chicagotime type: Full timeposted on: Posted Todayjob requisition id: R0133103**Location:**(HIESA) Chicago**Job ID:**R0133103**Date Posted:**2026-06-17**Company Name:**HITACHI INDUSTRIAL EQUIPMENT & SOLUTIONS AMERICA, LLC**Profession (Job Category):**Sales, Marketing & Product Management**Job Schedule:**Full time**Remote:**No**Job Description:****Job Title:** Sales Coordinator (Central Territory) **Location:** Elk Grove Village, IL **Type:** Regular, full-time**Hours:** Mon – Fri, 40 hours, 8:00am – 5:00pm**Department:** Commercial Operations – Sales Administration **Reports To:** Sales Administration Direct-Channel Supervisor**Position Overview**We are an industrial equipment sales and service company serving customers across North, Central, and South America. We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team, streamline order processing, and ensure seamless communication between customers, vendors, and internal departments.This role requires strong organizational skills and a customer-first mindset. The ideal candidate thrives in a fast-paced, business environment and is comfortable managing multiple priorities.**Key Responsibilities****Sales Support & Coordination*** Provide day-to-day administrative and operational support to the Americas sales team* Prepare and process customer quotations, sales orders, and contracts. Track quotations to ensure orders are received and processed.* Coordinate order fulfillment with production and warehouse teams and with 3rd party vendors* Track order status and proactively communicate updates to customers and sales representatives**Customer Relationship Management*** Serve as a primary point of contact for customer inquiries regarding orders, delivery timelines, and documentation* Maintain accurate customer records in CRM and ERP systems* Assist in resolving customer issues, including shipment discrepancies and billing questions**Cross-Functional Collaboration*** Communicate with U.S. and Japan vendors to align on product specifications, pricing, and delivery schedules* This position will work cross-functionally with most internal groups of the company, including Sales, Operations, Business, Accounting, Technical Service, and Import/Export**Documentation & Compliance*** Prepare export documentation, including commercial invoices, packing lists, and certificates of origin* Ensure compliance with international trade regulations and company policies* Maintain organized records of sales transactions and customer communications* Prepare import/export documentation as needed for international trade**Reporting & Analysis*** Generate regular reporting for orders received, sales, forecasts, inventory, and performance metrics* Analyze sales data to identify trends and support strategic decision-making* Assist in preparing presentations for internal and external stakeholders**Qualifications****Required:*** Bachelor’s degree in Business Administration or related field* 2–5 years of experience in sales coordination, customer service, or administrative support* Experience working with SAP is preferred. Salesforce experience a plus.* Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)* Detail oriented with excellent organizational and multitasking skills* Strong written and verbal communication skills**Key Competencies*** Attention to detail and accuracy* Time management and prioritization* Cross-cultural communication and collaboration* Problem-solving and adaptability* Customer-focused mindset**Compensation & Benefits*** Competitive salary based on experience* Health, dental, and vision insurance* 401(k) with company match* Paid time off and holidays* Professional development opportunities* Exposure to international business operations