Sales Coordinator

Cinter Career Services, LLC; Vernon Hills (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Cinter Career Services, LLC is seeking a detail‑oriented Sales Coordinator in Vernon Hills, IL to support customers and regional sales teams. You will manage the full order cycle from quote to shipment, ensuring accurate documentation and timely communication.

The role requires at least two years in sales support, strong Excel skills, and the ability to multitask in a fast‑paced manufacturing environment. DOE salary in the 55–65K range accompanies full‑time employment.

Qualifications

• Minimum two years in sales support, customer service, account management, or related field.
• Excellent verbal and written communication.
• Ability to manage multiple tasks in a fast-paced environment.
• Maintain confidentiality of customer and business information.
• Proficiency in Microsoft Excel.

Responsibilities

• Process sales orders and serve as the primary internal support resource for customers and sales teams.
• Coordinate the complete sales order process from quotation through shipment and invoicing.
• Prepare and process quotations based on customer inquiries and business requests.
• Coordinate delivery schedules, review contracts, respond to inquiries, and communicate with stakeholders.
• Maintain knowledge of product availability and changes to offerings.
• Process purchase orders, sales orders, and related documentation.
• Coordinate technical specifications and manage custom product specification processes.
• Prepare and process transportation and shipping documents and bookings.
• Support order closing processes including invoicing, payments, and RMAs.
• Monitor order progress and provide timely updates to customers and internal teams.
• Provide reception and customer support assistance as needed.
• Develop system knowledge through training programs.
• Perform other duties and projects as assigned.

Skills

Excellent verbal and written comms

Multitasking

Confidentiality

Overtime flexibility

Education

High school diploma or equivalent

Tools

Microsoft Excel

ERP systems

CRM systems

Job description

Job Details:

• Job Title: Sales Coordinator
• Client: Industrial Machinery Manufacturing
• Working Location: Vernon Hills, IL
• Salary : DOE (55-65K)
• Employment Type: Permanent/Full-time
• Language: English

What will you do:

• Process sales orders for assigned customer groups and serve as the primary internal support resource for customers, regional sales managers, sales representatives, and related departments.
• Coordinate the complete sales order process from quotation through shipment, invoicing, and project completion while ensuring exceptional customer service.
• Prepare and process quotations based on customer inquiries and business requests.
• Coordinate delivery schedules, review contracts, respond to inquiries, and communicate effectively with customers, sales teams, and internal stakeholders.
• Maintain knowledge of product availability, product updates, and changes to product offerings.
• Process purchase orders, sales orders, order confirmations, receiving documents, and other related sales documentation.
• Coordinate technical specifications and manage custom product specification processes, including service requests and item transfers.
• Prepare and process transportation and shipping documents, including commercial invoices, shipping instructions, packing lists, air waybills, transportation bookings, and delivery information.
• Support order closing processes, including invoice preparation, payment tracking, return merchandise authorization (RMA) processing, and order status management.
• Monitor order progress and provide timely updates to customers and internal teams.
• Provide reception and customer support assistance as needed.
• Develop and maintain system knowledge through internal and external training programs.
• Perform other duties and projects as assigned by management.

Required Qualifications & Skills:

• Minimum of two years of experience in sales support, customer service, account management, or a related field.
• Excellent verbal and written communication skills.
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment.
• Ability to maintain confidentiality when handling customer and business information.
• Proficiency in Microsoft Office applications, including advanced Excel skills.
• Experience with enterprise resource planning (ERP) and customer relationship management (CRM) systems preferred.
• Experience in a manufacturing, industrial equipment, or machine sales environment preferred.
• Ability to work overtime with short notice based on business requirements.
• High school diploma or equivalent required.