Sales Coordinator

WHM Hospitality LLC; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Team member hotel discount program

Uniforms provided for most positions

Health, Dental, Vision, Life Insurance

Job summary

Valor is seeking a Sales Office Specialist to plan, solicit, book, and coordinate small group meetings and room sales to meet revenue and profit goals. You will oversee the development and performance of all sales activities in the assigned market, identifying objectives and actions to grow market share.

The role requires maintaining a smooth sales office, handling calls and emails with prompt responses, preparing site collateral, assisting Sales Managers, managing rooming lists, and generating

Qualifications

• Strong written and verbal communication to interact effectively with clients and internal teams.
• Excellent customer service skills to build and maintain strong client relationships.
• Ability to manage multiple tasks, schedules, and client accounts accurately.
• Competence with general office software, CRM systems, and other sales-related programs.
• A mindset for sales, including identifying revenue opportunities like upselling or offering enhancements.

Responsibilities

• Responsible for the smooth operation of the sales office at all times.
• Monitor Phones, voicemails, sales mailbox – all with same day 2- hour response time.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist Sales Managers with rooming list entry and citywide audits as required.
• Enter, coordinate and follow up with Sales Reservations as needed.
• Assist with rooming list uploads as needed.
• Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record and distribute.
• Take and distribute weekly Sales Meeting minutes and daily stand up notes.
• Maintain adequate inventory of office supplies; including sales collateral.
• Assist Director of Sales with Month End extraction and assimilation of data for reports.

Skills

Written communication

Verbal communication

Customer service

Multi-tasking

CRM systems

Office software

Sales mindset

Upselling

Tools

CRM systems

General office software

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians-driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you're someone who notices the little things and strives to make a lasting impact, you'll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Plan, solicit, book, and coordinate small group meetings and room sales to meet/ exceed revenue & profit goals. Oversee the development and performance of all sales activities in assigned market. Identify objectives, strategies, and action plans to exceed revenue matrixes, gain market share, and grow new account business.

ESSENTIAL RESPONSIBILTIES

• Responsible for the smooth operation of the sales office at all times.
• Monitor Phones, voicemails, sales mailbox – all with same day 2- hour response time.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist Sales Managers with rooming list entry and citywide audits as required.
• Enter, coordinate and follow up with Sales Reservations as needed.
• Assist with rooming list uploads as needed.
• Pull daily and weekly reports such as daily arrivals, activity reports, GRC report Record and distribute.
• Take and distribute weekly Sales Meeting minutes and daily stand up notes.
• Maintain adequate inventory of office supplies; including sales collateral.
• Assist Director of Sales with Month End extraction and assimilation of data for reports.
• Respond and represent sales manager(s) when out of the office.
• Distribute and file signed contracts.
• Daily Reader Boards and door cards.
• Update banquet menus, promos, and hotel info in all 3rd party platforms.
• Lanyon, Cvent, etc.
• Communicate to both, guests and fellow associates, professionally and positively.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong written and verbal communication to interact effectively with clients and internal teams.
• Excellent customer service skills to build and maintain strong client relationships.
• Ability to manage multiple tasks, schedules, and client accounts accurately.
• Competence with general office software, CRM systems, and other sales-related programs.
• A mindset for sales, including identifying revenue opportunities like upselling or offering enhancements.

PHYSICAL DEMANDS

• Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions
• Lift up to 10 lbs.(amenities when making sales calls, attending trade shows, etc.)
• Hotel tours, sales calls, trade shows

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.