Sales Coordinator

The Crescent Hotels Group; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Highly competitive wages

An exceptional benefit plan for eligib

401K matching program for eligible

Flexible scheduling

Discounts with Crescent managed in NA

Job summary

The St. Anthony Hotel, part of Crescent Hotels & Resorts, is seeking a Sales Coordinator / Outlet Coordinator to join our Sales & Marketing team in San Antonio.

This role interfaces with hotel operations, F&B, and clients, handling sales administration, group dining, site inspections, and client support. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced hospitality environment, with strong communication and organizational skills.

Qualifications

• 1–2 years of experience in hotel sales, hospitality, restaurants, events, or a related field preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Professional appearance and demeanor with a strong commitment to guest service.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive, team-oriented approach.

Responsibilities

• Respond to and coordinate inquiries for hotel and restaurant group business.
• Assist with proposals, correspondence, presentations, and other sales materials.
• Maintain accurate client, lead, group, and reservation information in applicable hotel systems.
• Support the Sales & Marketing team with follow-up, scheduling, appointments, and daily administrative needs.
• Assist with client meetings, sales initiatives, networking events, and special projects.
• Coordinate and manage large-party and group restaurant reservations, ensuring accurate details and seamless communication.
• Support the activation and promotion of hotel restaurant outlets for corporate, social, and group dining opportunities.
• Coordinate with Food & Beverage teams regarding menus, packages, availability, special requests, and group requirements.
• Maintain and update restaurant menus, pricing, packages, and sales collateral.
• Identify opportunities to increase group dining and restaurant business.
• Coordinate and conduct hotel and restaurant site inspections for prospective clients, meeting planners, and groups.
• Ensure guest-facing areas, restaurants, and meeting spaces are ready.
• Assist with VIP arrangements, special requests, and client experiences.
• Serve as a knowledgeable and professional representative of The St. Anthony Hotel during property tours.
• Prepare sales reports, presentations, calendars, and other departmental materials.
• Conduct competitive hotel and restaurant research, including rates, promotions, amenities, outlets, and market trends.
• Maintain organized sales files, databases, calendars, menus, and marketing collateral.
• Provide administrative support to the Director of Sales & Marketing and Director of Catering as needed.

Skills

Strong organizational skills

Excellent communication

Guest service focus

Team player

Multitasking

Education

Hospitality, Sales, Marketing, or Business degree preferred

Tools

Microsoft Office

Hotel reservations software

Excel

PowerPoint

Outlook

Job description

Description

The St. Anthony Hotel is seeking a highly organized, professional, and service-oriented individual to join our Sales & Marketing team as a Sales Coordinator / Outlet Coordinator.

This position serves as an essential link between the Sales & Marketing team, hotel operations, Food & Beverage, and our clients. The role combines sales administration, restaurant group business development, outlet activation, site inspections, and client support. The ideal candidate is proactive, detail-oriented, and comfortable managing multiple priorities while representing the hotel with professionalism and exceptional hospitality.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS:

Sales & Client Support

• Respond to and coordinate inquiries for hotel and restaurant group business.
• Assist with proposals, correspondence, presentations, and other sales materials.
• Maintain accurate client, lead, group, and reservation information in applicable hotel systems.
• Support the Sales & Marketing team with follow-up, scheduling, appointments, and daily administrative needs.
• Assist with client meetings, sales initiatives, networking events, and special projects.

Outlet Activation & Group Dining

• Coordinate and manage large-party and group restaurant reservations, ensuring accurate details and seamless communication.
• Support the activation and promotion of hotel restaurant outlets for corporate, social, and group dining opportunities.
• Coordinate with Food & Beverage teams regarding menus, packages, availability, special requests, and group requirements.
• Maintain and update restaurant menus, pricing, packages, and sales collateral.
• Identify opportunities to increase group dining and restaurant business.

Site Inspections & Client Experience

• Coordinate and conduct hotel and restaurant site inspections for prospective clients, meeting planners, and groups.
• Ensure guest-facing areas, restaurants, and meeting spaces are ready.
• Assist with VIP arrangements, special requests, and client experiences.
• Serve as a knowledgeable and professional representative of The St. Anthony Hotel during property tours.

Sales Administration & Market Research

• Prepare sales reports, presentations, calendars, and other departmental materials.
• Conduct competitive hotel and restaurant research, including rates, promotions, amenities, outlets, and market trends.
• Maintain organized sales files, databases, calendars, menus, and marketing collateral.
• Provide administrative support to the Director of Sales & Marketing and Director of Catering as needed.

Communication & Coordination

• Serve as a liaison between Sales & Marketing, Food & Beverage, Reservations, Front Office, and other hotel departments.
• Communicate client and group requirements accurately and ensure timely follow-through.
• Participate in departmental meetings and assist with other hotel initiatives as assigned.

REQUIREMENTS:

• 1–2 years of experience in hotel sales, hospitality, restaurants, events, or a related field preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Professional appearance and demeanor with a strong commitment to guest service.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving skills and a proactive, team-oriented approach.
• Knowledge of the hotel, restaurant, and local hospitality market is a plus.
• Hospitality, Sales, Marketing, or Business degree preferred.
• Flexible availability, including occasional evenings, weekends, and holidays as business needs require.

The ideal candidate is polished, energetic, organized, and passionate about hospitality, with the ability to build strong relationships and deliver a high level of service while supporting the sales and revenue goals of The St. Anthony Hotel.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers. Basic knowledge of mathematics and calculator skills to prepare mathematical calculations without error. Ability to communicate effectively both verbally and in writing in order to interact with vendors and department heads. Hotel reservations & Sales and Catering software program knowledge is helpful. At least 1 year of Hotel and Sales experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts