Sales Coordinator

Clayton; Rockwell (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

Paid parental leave

Job summary

Clayton is seeking a Sales Coordinator to support Customer Success Managers and Brand Experience Manager by solving dealer issues, clarifying sales orders, and organizing commitments and deadlines. You will quote homes via phone and email, finalize orders, and track production schedules.

role involves logging orders in SharePoint, maintaining retailer databases, and creating option pricing with purchasing. Strong communication and teamwork are essential.

Qualifications

• High School Diploma or equivalent.
• 2 years of experience in a related role preferred.
• Excellent attention to detail and organizational skills.
• Able to communicate effectively in person, through email, and over the phone.
• Able to work well within a team – humble, hungry, people smart.

Responsibilities

• Quoting homes via phone calls and through email, converting those quotes to orders, cancel orders as needed.
• Completing vinyl releases / AC / SC forms.
• Completing weekly scorecards.
• Prepare orders for release to production (print signoffs and final confirmations).
• Assign serial numbers to orders and complete production change orders as needed.
• Collaborate with engineering to complete prints.
• Attend order read meetings with production and produce / release change orders to production.
• Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary.
• Log orders in the facility SharePoint site.
• Keep retailer database updated regularly.
• Complete option usage reports.
• Floor homes on independent retail partner orders and verify funds on community orders.
• Set up new models by adding the standard features and options available to the models.
• Create new options by working with purchasing on pricing, material relief, and assigning the options to the models.
• 45L and Energy Star reporting.
• Shipping, as needed by dispatch.
• Calculating and inputting freight, create YTD volume list.
• Invoice homes by sending MCO and invoices to appropriate financial institutions.
• Created data plates and month-end reporting.
• Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary.
• Review of weekly parts and A/R reports.
• Update matterports / layouts / photos using website management.
• Order materials for house packs for customers.
• Key inventory tickets and create retailer labels as needed.
• Other duties as assigned.

Skills

Attention to detail

Organizational skills

Communication skills

Teamwork

Phone & email communication

Education

High School Diploma or equivalent

Tools

SharePoint

Printer/Scanner

Job description

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary

Sales Coordinators serve as a valuable resource to both Customer Success Managers and Brand Experience Manager within the Home Building Facility. Sales Coordinators continuously assist in solving dealer issues, clarifying / completing sales orders, and organizing commitments and deadlines.

• Quoting homes via phone calls and through email, converting those quotes to orders, cancel orders as needed
• Completing vinyl releases / AC / SC forms
• Completing weekly scorecards
• Prepare orders for release to production (print signoffs and final confirmations)
• Assign serial numbers to orders and complete production change orders as needed
• Collaborate with engineering to complete prints
• Attend order read meetings with production and produce / release change orders to production
• Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary
• Log orders in the facility SharePoint site
• Keep retailer database updated regularly
• Complete option usage reports
• Floor homes on independent retail partner orders and verify funds on community orders
• Set up new models by adding the standard features and options available to the models
• Create new options by working with purchasing on pricing, material relief, and assigning the options to the models
• 45L and Energy Star reporting
• Shipping, as needed by dispatch
• Calculating and inputting freight, create YTD volume list
• Invoice homes by sending MCO and invoices to appropriate financial institutions
• Created data plates and month-end reporting
• Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary
• Review of weekly parts and A/R reports
• Update matterports / layouts / photos using website management
• Order materials for house packs for customers
• Key inventory tickets and create retailer labels as needed
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent
• 2 years of experience in a related role preferred
• Excellent attention to detail and organizational skills
• Able to communicate effectively in person, through email, and over the phone
• Able to work well within a team – humble, hungry, people smart

Physical Demands

• Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Constantly works in an indoor, temperature-controlled, sealed-window office environment.
• Work primarily involves sitting / standing.

Travel Requirements

• None

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00018

Clayton Manufacturing