Sales Coordinator

Hotel Leveque; Orland Park (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Hotel and travel discounts

Professional development opportunities

Room to grow

Job summary

First Hospitality is seeking a Sales Coordinator in Orland Park to support the sales team with proposals, contracts, and group bookings. You will manage event space in the Sales & Catering system, create master SRPs, maintain files, and produce reports for leadership.

The role emphasizes high energy, strong communication, and accuracy in a fast-paced hospitality environment with opportunities for growth and promotion.

Qualifications

• High School Diploma or equivalent.
• Caterease and/or Delphi experience a plus.
• Demonstrate excellent interpersonal and customer service skills.
• Able to communicate with a variety of personality types and situations.
• Proficient with Microsoft Office 365.

Responsibilities

• Assist the sales team in preparing proposals, contracts, BEO’s, and assign electronic leads as directed.
• Enter group bookings and event space in the property’s Sales & Catering system.
• Create master SRP’s for rates codes, groups and miscellaneous tasks.
• Create, update, and maintain sales & catering files.
• Distribute mail, order, and maintain an inventory of office supplies.
• Maintain adequate phone coverage as defined by the Director of Sales & Marketing.
• Produce accurate and timely reports that meet the needs of the Director of Sales & Marketing, sales team, and senior management.
• In collaboration with the sales team, conduct any walk-in or scheduled tours for social blocks and corporate/group potential clients as needed in the absence of the sales team.
• Assist the Director of Sales & Marketing in developing and producing promotional flyers and marketing material, maintain all digital assets.
• Produce sales & catering material to include but not limited to name badges, tent cards, menus and menu cards, and other miscellaneous related collateral.
• Assist in managing BEO book and daily change log.
• Inspect show rooms and ready meeting space for site tours and client meetings; prepare and distribute Daily Site Tour list.
• Assist the sales & banquet department in setting meeting rooms, and respond to guest needs as necessary, as needed and depending upon staffing levels.
• Update all property signage and electronic messaging.
• Maintain a professional and creative attitude while dealing with internal and external customers
• Special projects as assigned by the Director of Sales & Marketing or General Manager

Skills

Verbal communication

Written communication

Interpersonal skills

Time management

Office software

Education

High School Diploma or equivalent

Tools

Caterease

Delphi

Microsoft Office 365

Job description

Compensation: $50,000 to $60,000 per year

What’s in it for you…

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

The impact you’ll make…

The Sales Coordinator is responsible for assisting the sales department in achieving revenue and customer satisfaction goals by efficiently and effectively coordinating all sales efforts. Successful candidates will exude high-energy and positivity, be self-motivated, possess excellent verbal and written communication skills, and demonstrate strong organizational and time management skills.

You’ll enjoy this job because…

• You want to learn and grow in the field of Sales, Events, & Marketing
• You’re detail-oriented and have a strong focus on accuracy
• You enjoy applying knowledge to business processes
• You’re self-motivated to achieve success
• You enjoy working in a fast-paced environment

What you’ll be doing…

• Assist the sales team in preparing proposals, contracts, BEO’s, and assign electronic leads as directed.
• Enter group bookings and event space in the property’s Sales & Catering system.
• Create master SRP’s for rates codes, groups and miscellaneous tasks.
• Create, update, and maintain sales & catering files.
• Distribute mail, order, and maintain an inventory of office supplies.
• Maintain adequate phone coverage as defined by the Director of Sales & Marketing.
• Produce accurate and timely reports that meet the needs of the Director of Sales & Marketing, sales team, and senior management.
• In collaboration with the sales team, conduct any walk-in or scheduled tours for social blocks and corporate/group potential clients as needed in the absence of the sales team.
• Assist the Director of Sales & Marketing in developing and producing promotional flyers and marketing material, maintain all digital assets.
• Produce sales & catering material to include but not limited to name badges, tent cards, menus and menu cards, and other miscellaneous related collateral.
• Assist in managing BEO book and daily change log.
• Inspect show rooms and ready meeting space for site tours and client meetings; prepare and distribute Daily Site Tour list.
• Assist the sales & banquet department in setting meeting rooms, and respond to guest needs as necessary, as needed and depending upon staffing levels.
• Update all property signage and electronic messaging.
• Maintain a professional and creative attitude while dealing with internal and external customers
• Special projects as assigned by the Director of Sales & Marketing or General Manager
• High School Diploma or equivalent
• Caterease and/or Delphi experience a plus
• Demonstrate excellent interpersonal and customer service skills
• Must be able to effectively communicate with a variety of personality types and situations
• Demonstrate excellent time management skills with proven ability to meet deadlines
• Effectively use Microsoft Office 365 suite at an intermediate skill level
• Maintain high degree of organization and accuracy
• Able to sit at a desk/computer for hours at a time

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Fun work environment with seasoned Hospitality Professionals! Room to Grow!

This all-suite Orland Park hotel gives you plenty of space for work or for the family. With easy access to I-80 and lots of great local shops and restaurants, we let you make the most of your time. Hop on the train at the nearby 153rd Street Metra stop and be in downtown Chicago in just 50 minutes.

Start off the day in style with a hot full breakfast, stay in touch with free WiFi access, or take a swim in the indoor pool at our hotel in Orland Park. Keep up your fitness routine on the road with a workout in the fitness center. Unwind with our complimentary evening social every Monday through Thursday. With a range of event spaces, from boardrooms to ballrooms, the Homewood Suites by Hilton Orland Park hotel is a perfect venue for your next celebration or meeting.