Sales Coordinator

Panasonic Connect North America; Hoffman Estates (IL); On-site; USD 39,000 - 43,000; Full time

Job summary

Panasonic Connect North America is seeking an Inside Sales Coordinator to support the SMT sales team and align office resources. You will provide product information, pricing, and profit analysis for quotes and orders, helping RSMs with sales history and order tracking.

The role emphasizes accurate PO review, SAP quotations, coordinating with factories on specifications, and preparing complete order packages for processing, with a focus on proactive communication and continuous improvement.

Qualifications

• Bachelor’s degree in industrial business, sales, or related field, or equivalent experience.
• Minimum of 3 years of experience in a similar role.
• Bilingual in Japanese (preferred).

Responsibilities

• Monitor and maintain NEXUS system data periodically to support internal forecasting and provide reports to the factory sales group.
• Support equipment sales requests from RSMs, including cost and gross profit analysis, SAP quotations, product information, order history, and delivery status.
• Review each new purchase order for accuracy and request revisions to obtain a valid PO with terms, Incoterms, and ship-to address.
• Prepare complete order packages and submit them to the operations group for processing.
• Assist the Aftermarket Sales Manager with NEXUS system input and order package preparation.

Skills

Strong communication skills

Advanced Excel skills

Customer service orientation

Education

Bachelor’s degree in industrial business, sales, or related field

Equivalent experience

Job description

Overview

The Inside Sales Coordinator will help the sales team grow sales and strengthen alignment between the SMT sales organization and main office resources. This role provides product information, pricing, and profit analysis for quotation and order process documents. It also supports Regional Sales Managers (RSMs) with sales history, order tracking, order specification input, and communication with factories on special or unique needs, handled on a case‑by‑case basis. At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Responsibilities

RESPONSIBILITIES

Sales Data Research and Maintenance

• Monitor and maintain NEXUS system data periodically for each RSM to support internal forecasting, and provide reports to the factory sales group to streamline the forecasting process

Sales Support

• Support equipment sales requests from RSMs, including cost and gross profit (GP) analysis, SAP quotations, product information, order history, and delivery status


• Maintain all equipment order information on the shared drive for the service, PMO, and sales teams


• Communicate with factory machine sales contacts to verify machine specification combinations, identify solutions, and request special specification development when required


• Review each new purchase order upon receipt for accuracy, and request revisions as needed to obtain a valid PO, including payment terms, Incoterms, and ship‑to address


• Request new customer SAP account registration from the finance group, including sold‑to, ship‑to, equipment location, and contact person


• Prepare complete order packages and submit them to the operations group for processing


• Conduct support meetings with other groups, including order review meetings, to share order status information, and request order and shipment status updates after confirming system accuracy


• Assist the Aftermarket Sales Manager with NEXUS system input and order package preparation

Other Duties

• Support all system changes through knowledge transfer, collaboration, demonstrations, and testing of newly implemented systems


• Make and implement suggestions for continuous improvement to keep the team as efficient as possible

Requirements

Education and Experience

• Bachelor’s degree in industrial business, sales, or a related field, or equivalent experience, preferred


• Minimum of 3 years of experience in a similar role preferred


• Bilingual in Japanese (preferred)

Key Competencies

• Strong communication, interpersonal, and customer service skills (required)


• Advanced Excel skills


• Proactive and collaborative approach to work


• Ability to manage multiple tasks by prioritizing effectively and meeting deadlines


• Participation in all required training and development


• Full compliance with all corporate policies and internal controls

Other Requirements

• Projects as assigned

Qualifications

Benefits & Perks – What’s In It For You

Benefits

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.


• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.


• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.


• Paid Time‑Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.


• Educational Assistance – Tuition reimbursement for job‑related courses after six months of service.


• Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.

We Take Opportunity Seriously

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Salary Range

The salary range listed below is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

28-31/hr + Bonus REQ-156092