Sales Coordinator

Panasonic Corporation of North America; Hoffman Estates (IL); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Educational assistance

Wellbeing programs

Job summary

Panasonic Connect in Hoffman Estates, IL is seeking an Inside Sales Coordinator to help the sales team grow revenue and align SMT sales with main office resources. You will provide product information, pricing, and GP analysis for quotes and orders, and support Regional Sales Managers with sales history and order tracking.

Responsibilities include maintaining NEXUS data, handling SAP quotations, reviewing POs for terms, coordinating with factory contacts, preparing order packages, and supporting

Qualifications

• Bachelor’s degree or equivalent experience in industrial business, sales, or related field.
• Minimum of 3 years of experience in a similar inside sales/coordinator role preferred.
• Bilingual in Japanese preferred.

Responsibilities

• Monitor and maintain NEXUS system data to support internal forecasting and provide reports to the factory sales group.
• Support equipment sales requests, including cost and GP analysis, SAP quotations, product information, order history, and delivery status.
• Maintain all equipment order information on the shared drive for service, PMO, and sales teams.
• Communicate with factory machine sales contacts to verify specifications, identify solutions, and request custom spec development when needed.
• Review new purchase orders for accuracy, terms, and correct ship-to details.
• Prepare complete order packages and submit to operations for processing.
• Conduct order status and shipment status updates in meetings with involved groups.
• Assist the Aftermarket Sales Manager with NEXUS data input and order package preparation.

Skills

Excel

Communication

Multitasking

Collaboration

Bilingual Japanese

Education

Bachelor's degree in business or related field

Tools

SAP

Job description

Overview

The Inside Sales Coordinator will help the sales team grow sales and strengthen alignment between the SMT sales organization and main office resources. This role provides product information, pricing, and profit analysis for quotation and order process documents. It also supports Regional Sales Managers (RSMs) with sales history, order tracking, order specification input, and communication with factories on special or unique needs, handled on a case-by-case basis.

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business.

Responsibilities

RESPONSIBILITIES

Sales Data Research and Maintenance

• Monitor and maintain NEXUS system data periodically for each RSM to support internal forecasting, and provide reports to the factory sales group to streamline the forecasting process

Sales Support

• Support equipment sales requests from RSMs, including cost and gross profit (GP) analysis, SAP quotations, product information, order history, and delivery status
• Maintain all equipment order information on the shared drive for the service, PMO, and sales teams
• Communicate with factory machine sales contacts to verify machine specification combinations, identify solutions, and request special specification development when required
• Review each new purchase order upon receipt for accuracy, and request revisions as needed to obtain a valid PO, including payment terms, Incoterms, and ship-to address
• Request new customer SAP account registration from the finance group, including sold-to, ship-to, equipment location, and contact person
• Prepare complete order packages and submit them to the operations group for processing
• Conduct support meetings with other groups, including order review meetings, to share order status information, and request order and shipment status updates after confirming system accuracy
• Assist the Aftermarket Sales Manager with NEXUS system input and order package preparation

Other Duties

• Support all system changes through knowledge transfer, collaboration, demonstrations, and testing of newly implemented systems
• Make and implement suggestions for continuous improvement to keep the team as efficient as possible

REQUIREMENTS

Education and Experience

• Bachelor’s degree in industrial business, sales, or a related field, or equivalent experience, preferred
• Minimum of 3 years of experience in a similar role preferred
• Bilingual in Japanese (preferred)

Key Competencies

• Strong communication, interpersonal, and customer service skills (required)
• Advanced Excel skills
• Proactive and collaborative approach to work
• Ability to manage multiple tasks by prioritizing effectively and meeting deadlines
• Participation in all required training and development
• Full compliance with all corporate policies and internal controls

Other Requirements

• Projects as assigned

Qualifications

Benefits & Perks – What’s In It For You

Panasonic is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The salary range listed below is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Salary Range

28-31/hr + Bonus REQ-156092