Sales Coordinator

Spectrum Health; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Corewell Health in Michigan is seeking a qualified sales support professional to assist account managers and employer groups in maintaining and growing membership. You will coordinate renewals, open enrollment materials, proposals, and the submission of renewing benefit plans with accurate reporting.

You will work with multiple departments to resolve issues, educate members and agents on plan details, and maintain data accuracy throughout the sales and enrollment process.

Qualifications

• Associate's Degree or an equivalent combination of training and experience.
• 2 years of relevant experience related experience.
• 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group).

Responsibilities

• Interacts with various departments to provide timely and accurate resolution of issues for our customers and to facilitate accurate and timely processing of benefits/opportunities and member/group setup.
• Manages assigned book of business by responding to requests timely, and developing and maintaining relationships.
• Assists Sales Department in maintaining all pertinent information relative to field activities that they support.
• Ensures data accuracy during the sales process as it pertains to benefits, compliance, group information, agent information, etc.
• Education members, agents and employers on how the plan works, data requirements for RFPs, benefits offered and enrollment processes.
• Coordinates renewal packets and open enrollment materials according to specifications.
• Updates internal databases, runs various reports, and completes/reviews legal documents to ensure accuracy.

Skills

2 years of relevant experience

2 years of health care benefit plans

Servicing agents / employer groups

Education

Associate's Degree or equivalent

Job description

Job Summary

Provide excellent sales support to assigned account managers, agents and employer groups to maintain and grow membership in assigned territory. Also responsible to coordinate renewals, proposals, open enrollment/benefit materials, as well as the submission and implementation of renewing benefit plans and required reporting.

Essential Functions

Interacts with various departments to provide timely and accurate resolution of issues for our customers and to facilitate accurate and timely processing of benefits/opportunities and member/group setup. Manages assigned book of business by responding to requests timely, and developing and maintaining relationships. Assists Sales Department in maintaining all pertinent information relative to field activities that they support. Ensures data accuracy during the sales process as it pertains to benefits, compliance, group information, agent information, etc. Effectively educates members, agents and employers on how the plan works, data requirements for Request for Proposals, benefits offered and how to enroll. Coordinates renewal packets and open enrollment materials according to specifications. Updates internal databases, runs various reports, and completes/reviews legal documents to ensure accuracy.

Qualifications Required

• Associate's Degree or an equivalent combination of training and experience
• 2 years of relevant experience related experience
• 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group)
• Preferred 2 years of relevant experience with servicing agents, employer groups, members, or similar populations

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status

Primary Location SITE - Priority Health - 1241 E BeltlineAve NE - Grand Rapids Department Name Client Experience Leadership - PH Managed Benefits Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community.

We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency.

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people - including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities - and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.