Sales Coordinator

Cosm; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cosm is a global technology company that builds immersive experiences for venues, events, and attractions. The Sales Coordinator will support the venue Sales Team to efficiently book, plan, and coordinate private events, group events, and catering engagements to meet revenue goals.

You'll work with sales and operations to build proposals, supervise on-site events, and ensure flawless execution, while maintaining client satisfaction and post-event follow-up.

Qualifications

• 3+ years in catering sales, hospitality, or convention services.
• Tripleseat experience and CRM knowledge preferred.
• Excellent guest service and communication skills.
• Must be able to read/write/speak English.

Responsibilities

• Work with the venue Sales Team to solicit, negotiate and book new and repeat catering business.
• Respond to inbound leads within 1 business day.
• Qualify leads and create/send proposals.
• Create proposals for small to mid-scale events.
• Assist with follow-ups to potential clients.
• On-site supervision of small to mid-scale events; support larger events when needed.
• Oversee event strike and ensure venue is returned in good condition.
• Organize event files, templates, floorplans, and documents.
• Handle receipts, COIs, payments, and related admin tasks.
• Coordinate BEOs with Chef team and weekly prep for meetings.
• Maintain knowledge of property offerings, pricing, layouts, capacities, and catering menu.
• Attend trade shows and industry events to maintain visibility.
• Participate in pre/post-event meetings with clients and departments.
• Plan tours and client visits with the Sales Team; communicate details clearly.
• Assist with special projects as directed by management.

Skills

Guest service

Communication

Time management

Organization

Multitasking

Negotiation

Tools

Tripleseat

CRM systems

Job description

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.

IMPORTANT NOTICE FROM THE COSM HUMAN RESOURCES & RECRUITING TEAM REGARDING A RECRUITING SCAM: Your security and trust matter to us. Please note that Cosm Recruiters will ALWAYS communicate with you from an official "@Cosm.com" email address or through authorized platforms such as LinkedIn. We will NEVER request payments, banking details, or personal financial information during the recruitment process. If you receive a suspicious communication or job offer claiming to be from Cosm, please do not respond or share personal information. For official Cosm opportunities, always visit www.cosm.com/careers.

Summary

The Sales Coordinator will support the venue Sales Team to efficiently book, plan, and coordinate private events, group events, select special projects, and catering events to meet/exceed revenue and profit goals and create repeat business where possible. This role will work closely with sales and operations team members to properly build proposals and seamlessly execute events to a Cosmworthy standard.

Responsibilities

• Work closely with the all members of the venue Sales Team to solicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking etc.
• Respond to distributed inbound leads within 1 business day.
• Qualify leads to send to the Sales Team member to create and send proposals.
• Create proposals for small to mid-scale events as requested.
• Assist with sending follow-ups to potential clients.
• On-site supervision of small to mid-scale events. Support on larger scale events when necessary.
• On site supervision of strike for events when necessary, ensuring venue is returned in perfect condition . Lead f inal walk with client upon end of event strike to note and report any damages.
• Organization of event files, templates, floorplans, and documents.
• Administrative duties including but not limited to gathering and accounting for receipts, COIs, final payments, etc.
• Supervision of updating kitchen board with BEOs for Chef team as well as weekly prep for all BEO meetings.
• Maintain up-to-date knowledge of all property offerings, food & beverage minimums, pricing, event space layout, capacities, and catering menu.
• When needed, participate in trade shows, community, professional, and industry organizations to maintain high visibility/exposure for Cosm.
• Participate in pre- and post-event meetings with clients and respective departments.
• Ensure tours and client visits to the venue are successful by planning carefully and communicating accurate details in advance to the venue Sales Team.
• Assist with special projects and other duties as assigned by management.

Experience

• 3+ years of experience in a catering sales, hospitality, or convention services position.
• Tripleseat and/or other contracting experience as well as knowledge of CRMs preferred but not mandatory.
• Outstanding guest service skills and ability to engage with fans and team members in an attentive, friendly, courteous, and service oriented manner.
• Excellent communication skills in terms of the ability to negotiate, sell, and influence clients and meeting attendees.
• Must be able to speak, read, write, and communicate in English to adequately perform the duties of the job.
• Knowledge of event planning/hospitality principles and practices.
• Ability to travel to area businesses and accounts to solicit new business as needed.
• Ability to multitask and prioritize daily workload.
• Outstanding organizational and time management skills.
• Ability to handle sensitive material with the utmost discretion and confidentiality.
• Must be energetic, a self-starter, and able to work in a fast-paced environment.
• Must be detail-oriented and able to work both independently and with a team.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to show initiative, including anticipating fan and/or operational needs.
• Must be able to maintain standards of attendance and punctuality at the onsite venue leadership office and must be able to work varying schedules that include evenings, weekends, holidays, and extended hours as business dictates.

All applicants must be at least 18 years of age at the time of employment. This requirement is in accordance with applicable federal, state, and local labor laws. Cosm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.