Sales Consultant - Paid Training!

West Shore Home; Norwich (CT); On-site; USD 60,000 - 200,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

HSA plan with company match

Paid holidays and PTO

Employee referral program

Employee discount program

Paid training and growth potential

Job summary

West Shore Home is seeking a Design Consultant (In-Home Sales Representative) to be the primary contact for customers, delivering the company’s sales method to secure agreements for bathroom, flooring, window, and door remodels. The role involves meeting with customers in their homes on a rotating schedule and guiding them through a one-call close process.

Applicants should have solid sales experience, a customer-focused approach, and a valid driver's license.

Qualifications

• Must have strong communication and people skills.
• Experience in sales or customer-facing roles preferred.
• Valid driver's license required for in-home visits.

Responsibilities

• Follow a rotating schedule for in-home consultations.
• Attend weekly team meetings and training sessions.
• Guide customers through a one-call close sales process.
• No cold-calling; all leads are warm and pre-set.

Skills

Interpersonal skills

Sales experience

Driver's license

Job description

Location

Hartford, CT

Schedule

Rotating Schedule Monday-Friday, Tuesday-Saturday

About Us

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of bathrooms, flooring, windows, and doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees. Our dedication to fostering a strong, value-driven culture has earned us the Top Workplaces USA award for the last four consecutive years.

Position

Design Consultant (In‑Home Sales Representative)

Purpose of the Position

The Design Consultant serves as the primary point of contact for all customers, delivering the West Shore Home sales method to secure customer agreements to purchase our products and services.

Key Role Accountabilities

• Follow a monthly rotating schedule:
• Weeks 1–2: Monday‑Friday, available 9:00 AM–7:00 PM
• Weeks 3–4: Tuesday‑Friday (9:00 AM–7:00 PM) & Saturday (9:00 AM–2:00 PM)
• Sales appointments are about 2 hours each
• Attend weekly team meetings and training workshops
• Guide customers through a personalized one‑call close sales process
• No cold‑calling or lead generation – all leads are warm and pre‑set

Minimum Requirements

• Ability to quickly connect with anyone in an environment
• A competitive nature with a drive to succeed
• Valid driver’s license with a clean driving record
• Previous sales experience; recent graduates and those from retail, hospitality, or customer‑facing roles are also considered
• Must have a valid smartphone or smart device to log into company‑required systems using two‑factor authentication

Benefits

• Comprehensive health insurance options (medical, dental, vision, accident, life, critical illness, short and long‑term disability)
• 401(k) retirement plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee referral program
• Employee discount program
• Paid training and unlimited professional growth potential

Compensation

Base salary plus an uncapped commission pay structure, earnings up to $200K+.

Additional Information

Military veterans and spouses are encouraged to apply.

Bilingual Spanish/English candidates with proficiency in English reading and writing are encouraged to apply.

Equal Employment Opportunity

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre‑employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.