Overview
Pay Competitive
Employment type Full-Time
Job Description
Req#: 33265044630
- Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of experience serving the needs of diverse markets worldwide. We provide products and services to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco.
Position Summary
The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers to become a trusted business partner. This outside sales role uses consultative selling to grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and other markets within an assigned territory. The role targets helping customers succeed while achieving sales and profit goals. The position offers a base salary with the opportunity to earn quarterly bonuses based on KPI achievement.
Primary Responsibilities
- Maintain and identify new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain customer relationships to increase sales and category penetration.
- Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to target new prospects and market growth opportunities.
- Manage assigned accounts and take corrective action to maintain and improve the overall customer experience.
- Consult with assigned accounts on new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
- Notify management if an existing account is in jeopardy of discontinuing service or if issues remain unresolved.
- Collaborate with Accounts Receivable to ensure invoices are paid within agreed terms.
- Interact with internal departments to provide information necessary for servicing customers, including advance notification to Merchandising of changes and new opportunities.
- Assist in the set-up of new accounts, including Customer Account Applications, pricing, order guides, and schedules; coordinate with other departments to meet or exceed expectations.
- Accurately forecast sales results and trends for a specific territory or group of accounts.
Minimum Education
- Bachelor's degree in Sales, Marketing or Business preferred.
Minimum Experience
- 3 - 5 years sales experience with a proven record of sales success.
- Experience in hospitality or supply/distribution sales preferred.
- Experience in relationship sales managing new and existing opportunities and up-selling preferred.
- Experience with trip planning, territory routing and account prioritization preferred.
Skills & Abilities
- Excellent communication (verbal and written), interpersonal and professional interaction skills; ability to communicate clearly via email and phone and present information effectively.
- Excellent organizational and project management skills; able to plan, prioritize and execute multiple initiatives autonomously while adapting to priorities.
- Strong in-person presentation, negotiation and closing skills with customers and prospects.
- Creative thinking and solution-driven approach.
- Active listening skills and ability to translate information into actionable insights.
- Ability to convey ideas effectively and sell a variety of products.
- Professional demeanor and ability to instill trust, with a goal-oriented, self-starting attitude.
- Familiarity with general finance concepts; respond promptly to customer needs and solicit feedback to improve service.
- Identify and resolve problems, gather and analyze information, and develop alternatives as needed.
- Ability to make timely decisions and handle pressure with tact and accountability.
- Strong work habits, including punctuality and consistent attendance; computer literacy including Microsoft Office 365 and CRM systems.
- Familiarity with analytical software tools and CRM systems.
Physical Demands & Work Environment
- Regularly sit, stand, walk, and use hands to operate a computer, keyboard, mouse, and telephone; lift up to 20 pounds occasionally.
- Frequent travel to attend appointments, training, meetings, events and trade shows.
- May use a personal vehicle for business travel; valid driver license and proof of automobile insurance required.
- Remote work requires reliable internet, required software, and a dedicated workspace free of distractions.
- Evening and weekend work may be required to meet customer needs.
About the Company
- Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- Talentify provides reasonable accommodations to qualified applicants with disabilities. Request assistance at accessibility@talentify.io or 407-000-0000.
- Federal law requires new hires to complete Form I-9 and present proof of identity and U.S. work eligibility.
- An Automated Employment Decision Tool (AEDT) will score job-related skills and responses; bias-audit and data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.