Sales Consultant I - Virtual Sales - GWW - US

Guest Supply, LLC; Grove City (OH); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Sales Consultant I for virtual sales. This entry-level role involves promoting products and services to hotels and other markets through virtual interactions. The consultant will utilize consultative selling techniques to foster customer relationships and achieve sales goals. Candidates should have a Bachelor's degree and 1-3 years of sales experience, preferably in the hospitality industry. Strong communication and organizational skills are essential, along with proficiency in CRM tools.

Qualifications

• 1-3 years of sales experience with a proven success record.
• Experience in hospitality or distributed supplies industry preferred.

Responsibilities

• Maintain and identify new sales opportunities within current and prospective accounts.
• Build and expand customer relationships through virtual means.
• Forecast sales results and trends accurately.

Skills

Communication

Negotiation

Project Management

Creative Thinking

Active Listening

Education

Bachelor’s degree in Sales, Marketing, or Business

Tools

Salesforce.com

Microsoft Office 365

Job description

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Who We Are

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of experience serving diverse markets worldwide. From hospitality and distribution solutions at Guest Supply to manufacturing award-winning amenities at Gilchrist & Soames, and textile solutions at Manchester Mills, we serve over 25,000 hotels in more than 100 countries. Guest Worldwide is a subsidiary of Sysco, a global food and beverage distributor, and employs thousands globally. Learn more at www.guestworldwide.com

Position Summary

The Sales Consultant – Virtual Sales promotes the company’s products and services by building relationships with customers via virtual mediums such as video conferencing, phone, email, and other electronic means. This role involves using consultative selling techniques to grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, and FF&E products to hotels, motels, management groups, and other markets within an assigned territory. The focus is on helping customers succeed while achieving sales and profit goals. Compensation includes a base salary and quarterly bonuses based on KPIs.

Primary Responsibilities

1. Maintain and identify new sales opportunities within current and prospective accounts. Conduct virtual calls and presentations to strengthen customer relationships and increase sales.
2. Use consultative selling, product knowledge, ROI analysis, research tools (e.g., Phocas, GForce, Salesforce.com), and sales training resources to target new prospects and market growth.
3. Build and expand customer relationships through virtual means.
4. Manage assigned accounts proactively, addressing issues to improve customer experience.
5. Consult with accounts about new products, company updates, pricing, and opportunities.
6. Notify management of at-risk accounts or unresolved issues.
7. Coordinate with Accounts Receivable to ensure timely payments.
8. Communicate with internal departments to ensure customer needs are met, including product changes and new business opportunities.
9. Assist in setting up new accounts, including documentation, pricing, and scheduling.
10. Forecast sales results and trends accurately.

Minimum Education

• Bachelor’s degree in Sales, Marketing, or Business preferred.

Minimum Experience

• 1-3 years of sales experience with a proven success record.
• Experience in hospitality or distributed supplies industry is preferred.
• Experience in relationship sales, managing customer opportunities, and up-selling is advantageous.

Skills & Abilities

• Excellent verbal and written communication, interpersonal skills, and professionalism in virtual interactions.
• Strong organizational, project management, presentation, negotiation, and closing skills.
• Creative thinking and solution orientation.
• Active listening and feedback incorporation for effective business conversations.
• Professional demeanor, engaging personality, and trust-building ability.
• Self-motivated, goal-oriented, and capable of working independently and in teams.
• Computer literacy in Microsoft Office 365, video conferencing, internet navigation, and familiarity with CRM tools like Salesforce.com is a plus.

Physical Demands & Work Environment

• Regularly sit, stand, walk, and operate a computer and phone. Occasionally lift up to 20 pounds. Moderate noise level.
• Primarily remote work from a home office with adequate internet and a dedicated workspace.
• Some travel for training, meetings, or industry events may be required.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Hospitality